Birko 1002101 - Technical Information and Troubleshooting; Troubleshooting Common Issues; Technical Specifications

5
Contact Grills
1002102; 1002103
Problem
Cause
Remedy
1. Mains power supply
1. Check mains power supply
2. Power switch has not
been turned on
2. Check the unit is correctly plugged in
and turned on
3. On/off switch is faulty
3. Call service agent or qualified
technician
4. Plug and lead are
damaged
4. Call service agent or qualified
technician
5. Internal wiring fault
5. Call service agent or qualified
technician
The unit is not
working and the
indicator light is
not on
6. Thermal cut-out has
activated
6. This is a safety device that has
disconnected the power: call a service
agent or qualified technician
The unit is heating
but the indicator
light is not on
1. The indicator bulb has
blown
1. Replace the indicator light: call a
service agent or qualified technician
1. Faulty element(s)
1. Call service agent or qualified
technician
2. Operation of thermostat
2. Ensure that the thermostat is set
correctly, also ensure the dial is not
spinning on the thermostat and giving
the wrong reading
Indicator light is on
but the unit is not
heating
3. Faulty thermostat
3. Call service agent or qualified
technician
1. Carbon build up
1. Ensure that the plates are kept clean
and free of carbon build up
2. Thermostat setting
2. Ensure that the thermostat is set
correctly, also ensure the dial is not
spinning on the thermostat and giving
the wrong reading
Slow heat up of
the cooking
surfaces
3. Faulty element(s)
3. Call service agent or qualified
technician
Trouble Shooting
Specifi cations
MODEL VOLTAGE POWER(W)
DIMENSIONS GRILL TYPE
WIDTH DEPTH HEIGHT TOP BOTTOM
1002101
220-240V
~50Hz
2000 290 395 235 Flat Flat
1002102 2400 410 445 235 Flat Flat
1002103 2900 475 390 235 Flat/fl at Flat/Flat
1002101; 1002102; 1002103