Black Stone COMMERCIAL GRIDDLE

Questions and Answers

P
phillipnealAug 4, 2025
What to do if the Black Stone COMMERCIAL burner will not light with a match?
- M
  Maria MartinezAug 4, 2025
  If your Black Stone Griddle burner won't light with a match, consider these potential causes and solutions: * **LP Gas Cylinder:** Ensure the cylinder is full. Replace it if it's empty. * **Faulty Regulator:** Have the regulator checked or replaced by a professional. * **Obstructions:** Check for and clear any obstructions in the burner, gas jets, or gas hose. Clean these components as needed.
M
Michael BennettAug 15, 2025
Why does the fire in my Black Stone Griddle burner tube have a low flame or flashback?
- J
  Justin ShawAug 15, 2025
  A low flame or flashback (indicated by hissing or roaring) in your Black Stone Griddle burner tube can be due to several reasons: * **LP Gas Cylinder:** The cylinder may be empty; use a larger cylinder. * **Obstructions:** There might be obstructions in the burner, gas jets, or gas hose; clean these parts. * **Windy Conditions:** Windy conditions can affect the flame; use the griddle in a more sheltered position.
D
Dr. Nicole JohnsonOct 25, 2025
Why won't my Black Stone COMMERCIAL burner light using the ignition system?
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  Debra MeyersOct 25, 2025
  Several factors can prevent your Black Stone Griddle burner from lighting with the ignition system. Here's what to check: * **Battery:** Try replacing the battery with a new one. * **LP Gas Cylinder:** Ensure your LP gas cylinder isn't empty; replace it with a full one if needed. * **Regulator:** A faulty regulator could be the issue; have it checked or replaced. * **Burner Obstructions:** Clean the burner to remove any blockages. * **Gas Jets/Hose Obstructions:** Clear any obstructions in the gas jets or gas hose. * **Electrode Wire:** Make sure the electrode wire is securely connected to both the electrode and the ignition unit; reconnect if loose. * **Electrode/Igniter:** A damaged electrode, wire, or faulty pushbutton igniter might be the culprit; consider changing the e...

Summary

Griddle Care and Information

Seasoning and Rust Prevention

Steps for seasoning the griddle and applying oil to prevent rust during storage.

Cleaning Waxed Griddles

Instructions for removing wax paper and residue from the griddle surface.

Assembly and Safety Instructions

Safety Warnings and Precautions

Crucial safety advice including gas leak checks and general precautions.

Assembly Process Overview

Guidelines for assembling the griddle, including preparation and required assistance.

Assembly Tools Required

Information on the tools needed, noting no specific tools are required for assembly.

Griddle Parts Identification

Expanded View and Parts List

Diagram showing all griddle components with a corresponding numbered parts list.

Griddle Assembly Steps

Initial Assembly Steps

Steps 1 and 2 cover the initial connection of griddle components.

Grease Tray Installation

Step 3 details the correct positioning of the removable grease tray.

Griddle Assembly Completion

Attaching Shelves and Final Steps

Steps 4 and 6 cover attaching side shelves and completing the assembly.

Optional Grill Box Placement

Step 5 shows how to position the optional grill box on the base unit.

Critical Usage and Safety Guidelines

Outdoor Use and Fuel Type

Confirms outdoor use only and specifies LPG bottled gas as the required fuel.

Gas Cylinder and Regulator Safety

Safety warnings regarding horizontal cylinder storage and proper regulator use.

Installation Location Precautions

Advice on placement, ventilation, and proximity to combustible materials.

Grill Operation and Lighting

Important Operation Warnings

Key warnings and information to review before operating the grill.

Cooking Preparation Steps

Instructions for preparing the griddle surface with oil before cooking.

Lighting the Grill Safely

Step-by-step guide for lighting the grill burners using the igniter.

Advanced Grill Operation

Manual Ignition Procedure

Detailed steps for lighting the grill manually if the igniter fails.

Post-Cooking Burn Off

Procedure to burn off residue after cooking for easier cleaning.

Safe Grill Shutdown

Instructions for turning off the grill and gas supply correctly.

Grill Maintenance and Storage

Safe Handling of Hot Parts

Warning against touching hot grill components without protection.

Griddle and Body Cleaning

Methods for cleaning the griddle surface and the grill body.

Burner Care and Storage Tips

Guidance on burner maintenance and proper storage of the grill.

Troubleshooting Common Grill Issues

Burner Ignition Problems

Solutions for common ignition failures, including battery and connection checks.

Flame and Flashback Issues

Diagnosing and resolving problems with low flame or flashback in burner tubes.

Warranty Terms and Conditions

Warranty Coverage Details

Information on what the 90-day warranty covers and its limitations.

Purchasers Warranty Obligations

Requirements for the purchaser to maintain warranty validity, including usage and receipt.

Customer Support and Accessories

Contacting Customer Service

Contact details for customer service, including phone number and email.

Optional Grill Accessories

Information on available optional accessories like Grill Box, Carry Bag, and Cover.