Blackberry Bold 9700 - User Guide Manual

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BlackBerry Bold 9700 Smartphone

Version: 5.0

User Guide

To find the latest user guides, visit www.blackberry.com/docs/smartphones.

Main Page

Table of Contents3
Welcome to Blackberry11
Feature Availability11
Find more Information12
Start Using Your Device12
Navigation and Typing13
Blackberry Basics13
- Change Your Ring Tone14
- Send an Email Message14
- Send an Sms Text Message14
- Add a Contact15
- Visit a Web Page16
Troubleshooting Basics17
Shortcuts20
Blackberry Basics Shortcuts20
Phone Shortcuts20
Message Shortcuts21
File and Attachment Shortcuts22
Media Shortcuts22
Browser Shortcuts23
Calendar Shortcuts24
Typing Shortcuts24
Search Shortcuts25
Map Shortcuts25
Shortcuts Troubleshooting25
Phone26
Phone Basics26
Place a Call on Hold27
Emergency Calls29
Volume30
Voice Mail31
Speed Dial32
Conference Calls32
Make a Conference Call33
Call Logs34
Delete Call Logs35
Call Waiting36
Call Forwarding36
- Add a Call Forwarding Phone Number37
- Change a Call Forwarding Phone Number37
Call Blocking38
Fixed Dialing39
Smart Dialing40
TTY Support41
Hearing Aid Mode42
Multiple Phone Numbers43
Phone Options43
Turn off the Prompt that Appears before You Delete Items44
Phone Shortcuts45
Phone Troubleshooting46
- I Cannot Make Calls Using a Voice Command47
- I Cannot Check My Voice Mail47
Voice Commands48
Perform an Action Using a Voice Command48
Available Voice Commands48
Change the Language for Voice Commands49
Turn off Choice Lists for Voice Commands49
Change the Options for Voice Prompts49
Improve Voice Recognition50
Voice Commands Troubleshooting50
Messages51
Message Basics51
- Sending Messages52
- Managing Messages55
Email Messages57
- Email Message Filters59
- About Email Message Filters59
- Email Message Folders62
- Email Message Options64
PIN Messages67
SMS Text Messages68
- Options for Sms Text Messages69
- Cell Broadcasting71
MMS Messages72
- Mms Message Attachments73
- Mms Message Options74
Message List Options75
- Change How a Message List Displays Messages76
- Hide the New or Unopened Message Indicator78
- Hide Sent Messages78
- Block Incoming Messages79
S/MIME-Protected Messages80
IBM Lotus Notes Native Encrypted Messages86
PGP Protected Messages87
Message Shortcuts93
Message Troubleshooting94
- I Cannot File Email Messages95
- I am Not Receiving Sms Text Messages95
- Email Message Filters Are Not Working Correctly97
- I Cannot Turn on Cell Broadcasting97
Files and Attachments99
File and Attachment Basics99
- Send a File as an Attachment101
- Open a Link in a File or an Attachment101
Managing Files and Attachments102
Documents103
Spreadsheets104
Media Files105
Presentations105
Vcard Contact Attachments106
File and Attachment Shortcuts106
Attachment Troubleshooting107
Media108
Audio and Video Files108
- Shuffle Songs109
- Amplify the Volume Using the Audio Boost Feature110
- Display Closed Captions in Videos111
- About Playlists111
Video Recorder114
- Apply a Color Effect to Videos115
- Change the Location for Storing Videos115
Camera116
Pictures117
- Rotate a Picture118
- Use a Picture as Your Device Wallpaper118
- Zoom in to or out from a Picture118
- Pan a Picture118
- View Pictures as a Slide Show119
Managing Media Files120
Memory and Media Cards122
- Turn off Media Card Support123
- About Compression124
Transferring and Downloading Media Files125
- Save a Media File from a Web Page126
- Download a File or an Attachment126
- Download a Ring Tone127
Media Shortcuts128
Media Troubleshooting129
Some Pictures that I Take Are Blurry130
Browser131
Browser Basics131
- Viewing, Copying, and Forwarding Addresses133
- Viewing Pictures and Playing Media Files134
Browser Bookmarks135
Web Feeds137
Browser Options139
- Change Display Options for Web Pages140
- Change Font Options for Web Pages140
- Clear a Browser Cache141
- Clear the Browser History141
- Set the Default Browser Configuration142
Browser Security143
Browser Push145
Browser Shortcuts146
Browser Troubleshooting147
Date, Time, and Alarm148
Set the Date and Time Manually148
Get the Date and Time from the Wireless Network Automatically148
Change What Appears on the Display When Your Device Is Charging148
Change the Clock Face149
Display a Second Time Zone149
Turn on Bedside Clock Mode149
Set Options for Bedside Clock Mode149
Turn on the Alarm150
Silence the Alarm150
Change Alarm Notification Options150
Use the Stopwatch150
Set the Timer151
Change Timer Notification Options151
Date, Time, and Alarm Troubleshooting151
Personal Organizer153
Contacts153
- Delete a Contact154
- Customizing Contacts155
- Mailing Lists156
- Multiple Contact Lists157
- Contact List Options158
Calendar159
- Schedule a Meeting160
- Check Spelling161
- Respond to a Meeting Invitation162
- Conference Call Meetings164
- Calendar Options166
- Multiple Calendars169
- Calendar Troubleshooting170
Tasks171
- Hide Completed Tasks172
- Task List Options173
Memos174
Memo List Options175
Categories176
Calculator177
Ring Tones, Sounds, and Alerts178
Ring Tones, Sounds, and Alerts Basics178
- Change a Sound Profile179
- Silence Your Device179
- Assign Ring Tones and Alerts to a Contact180
- Turn on Event Sounds180
LED Notification181
Ring Tones, Sounds and Alerts Troubleshooting182
Typing183
Typing Basics183
Typing Input Methods184
Typing Options185
Spelling Checker186
Custom Dictionary188
- Change a Word in the Custom Dictionary189
- Delete a Word from the Custom Dictionary189
Autotext190
Typing Shortcuts191
Typing Troubleshooting192
Language193
Change the Display Language193
Add a Display Language193
Delete a Display Language193
About Typing Input Languages193
Change the Typing Input Language193
Change the Voice Dialing Language194
Use a Shortcut to Switch Typing Input Languages While You Type194
Change the Shortcut for Switching Typing Input Languages194
Turn off the Shortcut for Switching Typing Input Languages195
Change the Display Options for Contacts195
Language Troubleshooting195
Display and Keyboard196
Backlighting196
Display Options196
Set Owner Information197
Keyboard Options199
Themes200
Display Troubleshooting201
Search202
Messages, Attachments, and Web Pages202
- Search for Messages by Contact or Subject203
- View a List of Saved Searches204
- Change a Saved Search204
- Delete a Saved Search204
Organizer Data205
Search Shortcuts206
Synchronization207
About Synchronization207
Reconcile Email Messages over the Wireless Network207
Delete Email Messages over the Wireless Network207
Prerequisites: Synchronizing Organizer Data over the Wireless Network208
Synchronize Organizer Data over the Wireless Network208
About Synchronization Conflicts208
Manage Email Reconciliation Conflicts209
Manage Data Synchronization Conflicts209
About Backing up and Restoring Device Data209
Prerequisites: Restoring Data over the Wireless Network209
Delete Device Data, Third-Party Applications, or Media Card Files210
Empty the Deleted Items Folder on Your Computer from Your Device210
Synchronization Troubleshooting211
Bluetooth Technology213
Bluetooth Technology Basics213
Send a Media File215
Bluetooth Technology Options216
- Restrict Outgoing Calls217
- Turn off Bluetooth Connection Notification218
- Turn off the Prompt that Appears When Connecting or Pairing218
Bluetooth Technology Troubleshooting219
I Cannot Pair with a Bluetooth Enabled Device220
GPS Technology221
About GPS Technology221
Get Your GPS Location221
Turn off Location Aiding221
Prevent Others from Tracking Your Location222
GPS Technology Troubleshooting222
Maps223
Map Basics223
Navigation225
Maps Bookmarks226
Map Options227
Map Shortcuts229
Maps Troubleshooting229
Blackberry Messenger231
Contacts231
Groups232
Conversations233
- Add an Emoticon234
- Send a File to a Contact234
- Clear a Conversation235
- Start a Conference235
- Copy a Conversation235
- Prevent Conversations from Appearing in the Main Message List235
Availability236
Receive Notification When a Contact Becomes Available237
Applications238
About Multitasking238
Keep an Application Running and Switch to Another Application238
Keep an Application Running and Return to the Home Screen238
Close an Application so that It Is Not Running239
About Adding Applications239
Add, Update, or Return to the Previous Version of an Application Using the Application Center239
Add an Application239
View Properties for an Application240
Delete a Third-Party Application240
Receive a Device Password Prompt before You Add an Application240
View the Size of an Application Database240
Check for Application Updates241
Application Troubleshooting241
Blackberry Device Software242
About Updating the Blackberry Device Software242
Update the Blackberry Device Software over the Wireless Network242
Return to the Previous Version of the Blackberry Device Software243
Delete the Previous Version of the Blackberry Device Software243
Check for Blackberry Device Software Updates that You Can Install over the Wireless Network243
About Updating the Blackberry Device Software from a Web Site243
Update the Blackberry Device Software from a Web Site244
Blackberry Device Software Troubleshooting244
Wireless Network Coverage246
Turn on the Connection to the Wireless Network246
Turn off the Connection to the Wireless Network246
Turn on or Turn off Data Service or Set Roaming Options246
Wireless Networks that Your Device Connects to247
Change the Connection Speed for the Wireless Network247
LED Notification for Network Connections247
Turn on LED Notification for Wireless Coverage248
Verify the Status of Network Connections and Services248
Roaming249
Preferred Wireless Network List250
Wireless Network Coverage Troubleshooting251
I Cannot Synchronize a Certificate252
Wi-Fi Technology253
About Connecting to a Wi-Fi Network253
Connect to a Wi-Fi Network253
Connect to a Wi-Fi Network Using the Push Button Setup Method254
Connect to a Wi-Fi Network Using the PIN Method254
About Wi-Fi Profiles255
Change the Order of Wi-Fi Profiles255
Delete a Wi-Fi Profile255
Prevent Your Device from Connecting to a Wi-Fi Network255
Turn off the Prompt that Appears for Hotspots and Wi-Fi Networks that You Connect to Manually256
Advanced Wi-Fi Connection Settings256
UMA Connection Settings259
Wi-Fi Technology Troubleshooting260
Power, Battery, and Memory261
Turn off Your Device261
Set Your Device to Turn on and Turn off Automatically261
Reset the Device261
Check the Battery Power Level261
Extend Battery Life261
Format the Device Memory or a Media Card262
View the Amount of Available Memory262
Best Practice: Conserving Memory on Your Device262
The Application Memory on My Device Is Low263
SIM Card264
About the SIM Card Phone Book264
Add a Contact to Your SIM Card264
Copy Contacts from Your SIM Card to Your Contact List264
Copy a Contact from Your Contact List to Your SIM Card264
Change a SIM Card Contact265
Delete a SIM Card Contact265
Store SMS Text Messages on Your SIM Card265
About SIM Card Security266
Protect Your SIM Card with a PIN Code266
Change the SIM Card PIN Code266
Change the Display Name for a Phone Number266
Security267
Security Basics267
Password Keeper269
Encryption271
- About File Encryption272
- Turn on Encryption272
- About Encryption Keys273
Memory Cleaning274
Certificates275
- Delete a Certificate278
- Certificate Status279
- Certificate Options281
PGP Keys283
Certificate Servers289
- Change Connection Information for a Certificate Server290
- Connection Options for Ocsp and Crl Servers290
Key Stores291
- Change the Key Store Password292
- Change When Your Device Deletes the Key Store Password292
- Change the Service that Your Device Uses to Download Certificates293
- Change the Refresh Rate for Certificate Revocation Lists293
- Reject Certificate Revocation Lists from Unverified Crl Servers293
Smart Cards294
Import a Certificate from a Smart Card295
Software Tokens298
VPN Settings299
About Security Self-Tests300
Verify Security Software300
Third-Party Application Control300
Turn off a Prompt for a Third-Party Application Connection302
Security Troubleshooting304
Service Books and Diagnostic Reports306
Service Books306
Diagnostic Reports307
Wi-Fi Diagnostic Reports308
Accessibility Options311
About Accessibility Options311
Display Closed Captions in Videos311
Change the Display Font311
Use Reverse Contrast for the Screen Display311
Use Grayscale for the Screen Display312
Set the Number of Icons that Appear on the Home Screen312
Turn on Event Sounds312
Assign Ring Tones and Alerts to a Contact312
TTY Support313
Hearing Aid Mode313
Voice Dialing314
Autotext314
Predictive Input Method315
Brickbreaker316
About Brickbreaker316
Brickbreaker Capsules316
Brickbreaker Scoring317
Play Brickbreaker317
Adjust the Volume317
Set the Paddle Speed317
Submit a Score to the Brickbreaker High Score Web Site318
Check the High Scores on the Brickbreaker Web Site318
Word Mole Game319
Word Mole Game Basics319
Single-Player Games320
Multiplayer Games321
Word Mole Game Troubleshooting322
Glossary324
Legal Notice329

Blackberry Bold 9700 - User Guide Manual

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