Turn on or turn off event sounds
Event sounds alert you when you turn on or turn off your BlackBerry® device, when the battery power level is full or low, and
when you connect or disconnect a USB cable or accessory to or from your device.
1. On the Home screen or in a folder, click the Options icon.
2. Click Accessibility.
3. Change the Event Sounds field.
4.
Press the key > Save.
Troubleshooting: Ring tones, sounds, and alerts
My device is ringing or vibrating more times than expected
For calls, the number of times that your BlackBerry® device vibrates is not determined by the number of vibrations that you set
in your sound profile, and there is no setting for the number of rings if you do not subscribe to voice mail. Your device vibrates
or rings until the caller or the wireless network ends the connection.
My device is not ringing or vibrating when I receive a call or message
Try the following actions:
• On the Home screen, click the Sound and Alert Profiles icon. Verify that your profile is not set to All Alerts Off or Silent.
• If you have created contact alerts, on the Home screen, click the Sound and Alert Profiles icon. Click Change Sounds
and Alerts > Sounds for Contacts. Click a contact alert. Click Phone or Messages. Verify that the Volume field is not set
to
Silent and that the Vibration field is not set to Off.
User Guide
Ring tones, sounds, and alerts
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