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User guide
• If you're using your device for work, your organization might not allow the use of the Mobile hotspot feature. For more
information, check with your administrator.
I can't find the mobile hotspot password
• If you set up a mobile hotspot, you must enter its password on the device that is trying to connect to your mobile hotspot.
• To find your password, on your BlackBerry device, swipe down from the top of the screen. Tap
> Network & Internet
> Tethering & Mobile Hotspot, and then tap Set up Mobile Hotspot. Tap the Show password checkbox.
VPN
A connection to a virtual private network (VPN) allows your device to use a wireless network connection to send data
to and receive data from a private network. For example, a VPN connection allows your device to connect securely to
your organization's network when you are working outside the office. When you connect to a VPN, the security and data
management policies for the private network protect your data.
Before you can connect to a VPN, you must add a VPN profile. Only the device owner can add and manage VPN profiles on
your device. You might also need to install a VPN app on your device. For more information, contact your administrator or
download a VPN app from the Google Play™ store.
Add a VPN profile
Before you can add a VPN profile, you must set a screen lock for your device.
1. Swipe down from the top of the screen.
2. Tap
> Network & Internet > VPN > .
3. Complete the fields on the screen. If you don't know the network information, contact your administrator.
4. Tap SAVE.
Connect to a VPN
You must add a virtual private network (VPN) profile to your device before you can connect to a VPN.
1. Swipe down from the top of the screen.
2. Tap
> Network & Internet > VPN.
3. Tap a VPN profile.
4. Enter your login information, and then tap the Save account information checkbox to connect automatically next time.
5. Tap CONNECT.
To disconnect from a VPN, on the VPN screen, tap the VPN profile you are connected to. Tap DISCONNECT.
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