Blackberry SQN100-2 - User Manual

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BlackBerry Q10

SQN100-2

Smartphone

Safety and Product Information

PRINTSPEC-141

SWD-20131017151438037 | RFM121LW

MAT-57855-001

Safety information

Excited to start using your BlackBerry smartphone? Before you get started, read this booklet which contains

important safety and regulatory information for your BlackBerry smartphone. Keep this booklet in a safe place so that you

can refer to it whenever you need it.

In some countries there may be restrictions on using Bluetooth enabled devices and wireless devices with encryption

software. Check with your local authorities for the restrictions in your area.

To find the latest safety and product information, visit www.blackberry.com/docs/smartphones.

Important safety precautions

Use only approved batteries and chargers with your BlackBerry smartphone. Use of batteries or

chargers that have not been approved by BlackBerry might present a risk of fire or explosion, which

could cause serious harm, death, or property loss.

Use only BlackBerry approved holsters. Use of holsters that have not been approved by BlackBerry

might, in the long term, present a risk of serious harm.

When you wear the BlackBerry smartphone close to your body, use a BlackBerry approved holster

with an integrated belt clip, or maintain a distance of 0.59 in. (15 mm) between your BlackBerry

smartphone and your body while the BlackBerry smartphone is transmitting. Use of body-worn

accessories, other than BlackBerry approved holsters with an integrated belt clip, might cause your

BlackBerry smartphone to exceed radio frequency exposure standards if the accessories are worn

on your body while the BlackBerry smartphone is transmitting. The long term effects of exceeding

radio frequency exposure standards might present a risk of serious harm. For more information

about the compliance of this BlackBerry smartphone with the FCC radio frequency emission

guidelines, visit www.fcc.gov/oet/ea/fccid and search for the FCC ID for your BlackBerry smartphone

listed below. The FCC ID is located on the information sticker on your BlackBerry smartphone behind

the battery. To view the FCC ID, remove the battery door and the battery.

• BlackBerry Q10 SQN100-2 smartphone (model number RFM121LW): FCC ID L6ARFM120LW

Your BlackBerry smartphone is designed to be operated in temperatures between 32 and 95°F (0

and 35°C). Use of your BlackBerry smartphone outside of the recommended temperature range

could cause damage to your BlackBerry smartphone or lithium-ion battery.

Do not rely on your BlackBerry smartphone for emergency communications. The wireless networks

that are necessary to make emergency calls or send messages are not available in all areas, and

emergency numbers, such as 911, 112, or 999, might not connect you to emergency services in all

areas. If you have the BlackBerry Mobile Voice System installed on your BlackBerry smartphone, see

the "About emergency calls and the BlackBerry Mobile Voice System" section for more information

about emergency calls.

Do not disassemble your BlackBerry smartphone. Your BlackBerry smartphone contains small parts

that might be a choking hazard.

Keep your BlackBerry smartphone away from medical devices, including pacemakers and hearing

aids, because they might malfunction and cause serious harm or death to you or others.

Do not put your BlackBerry smartphone in contact with liquids because this might cause a short

circuit, a fire, or an electric shock.

When you use your BlackBerry smartphone speakerphone, never hold the BlackBerry smartphone to

your ear. Serious and permanent hearing damage could occur.

Exposure to flashing lights on your BlackBerry smartphone can cause epileptic seizures or blackouts

and might be dangerous to you or others. In the event that you experience, or your use of your

BlackBerry smartphone causes in others, any disorientation, loss of awareness, twitching,

convulsions, or any involuntary movements, stop using your BlackBerry smartphone immediately

and consult a physician. The LED notification light is located on the front of your BlackBerry

smartphone, in the upper-right corner. If your BlackBerry smartphone model has a camera, the

camera flash LED aperture is located on the back of your BlackBerry smartphone, either above or to

the right of the camera lens. If you are susceptible to epileptic seizures or blackouts, consult your

physician before you use your BlackBerry smartphone.

Do not use your BlackBerry smartphone while driving unless you are permitted by law to use the

BlackBerry smartphone in hands-free mode. Using your BlackBerry smartphone while driving could

put you and others at greater risk of an accident causing serious injury, death, or property loss.

Do not use your BlackBerry smartphone in the presence of gas fumes because it might present a risk

of fire or explosion.

Do not dispose of your BlackBerry smartphone in a fire because this might cause an explosion

resulting in serious injury, death, or property loss.

Turn off your BlackBerry smartphone on aircrafts. Using your BlackBerry smartphone on an aircraft

might affect aircraft instrumentation, communication, and performance; might disrupt the network;

might otherwise be dangerous to the operation of the aircraft, its crew, and its passengers; and might

be illegal.

BlackBerry smartphones are not intrinsically safe and cannot be used in the presence of explosive

fumes, explosive dust, or other explosive chemicals. Sparks in such areas could cause an explosion

or fire resulting in serious injury, death, or damage to property.

Using your smartphone safely

• Do not place heavy objects on your BlackBerry smartphone.

• Do not attempt to modify or service your BlackBerry smartphone.

• Do not attempt to cover or push objects into openings on your BlackBerry smartphone unless instructed to do so in

the BlackBerry smartphone documentation supplied by BlackBerry. This action might cause a short circuit, a fire,

or an electric shock.

• Do not use sharp objects on the screen.

• Do not use excessive force on the screen.

• Do not use your BlackBerry smartphone or BlackBerry smartphone accessories near water (for example, near a

bathtub or a sink, in a wet basement, or near a swimming pool).

• Do not place your BlackBerry smartphone or BlackBerry smartphone accessories on any unstable surface. The

BlackBerry smartphone or BlackBerry smartphone accessories could fall, thereby potentially causing serious injury

to a person and serious damage to the BlackBerry smartphone or BlackBerry smartphone accessory.

• When using your BlackBerry smartphone, take frequent breaks. If you experience any discomfort in your neck,

shoulders, arms, wrists, hands (including thumbs and fingers), or other parts of the body when using your

BlackBerry smartphone, cease use immediately. If discomfort persists, consult a physician.

CAUTION

: Use of controls or adjustments or performance of procedures other than those specified herein might result in

hazardous radiation exposure.

Electrical safety

Charge the BlackBerry smartphone using only the charging accessories provided by or specifically approved by

BlackBerry for use with this BlackBerry smartphone. Any approval from BlackBerry under this document must be in

writing and must be from a person authorized to provide such approval. Use of any other accessory might invalidate any

warranty provided with the BlackBerry smartphone and might be dangerous.

Approved charging accessory models for the

BlackBerry Q10 smartphone

ASY-24479-002 ASY-24479-014 ASY-46444-003 HDW-44306-003

ASY-24479-003 ASY-24479-015 ASY-46444-004 HDW-49299-001

ASY-24479-004 ASY-24479-016 ASY-46444-005 HDW-50071-001

ASY-24479-005 ASY-24479-017 ASY-46444-006 HDW-50071-002

ASY-24479-006 ASY-24479-018 ASY-46444-007 HDW-50071-003

ASY-24479-007 ASY-24479-019 ASY-46444-008 HDW-50071-004

ASY-24479-008 ASY-28109-003 ASY-48415-001 HDW-51800-001

ASY-24479-009 ASY-31296-003 ASY-48415-002 HDW-51800-002

ASY-24479-010 ASY-34724-001 ASY-48415-003 HDW-51800-003

ASY-24479-011 ASY-46444-001 ASY-48415-004 HDW-51800-004

ASY-24479-012 ASY-46444-002 ASY-53182-001 HDW-53005-001

ASY-24479-013

Use the charging accessories provided with the BlackBerry smartphone or any other BlackBerry approved charging

accessories only from the type of power source indicated on the marking label. Before you use any power supply, verify

that the mains voltage is in accordance with the voltage printed on the power supply. Connect the BlackBerry smartphone

only to CTIA certified adapters, products that bear the USB-IF logo, or products that have completed the USB-IF

compliance program.

Do not overload power outlets, extension cords, or convenience receptacles because this might result in a risk of fire or

electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than the cord when you

disconnect the charging accessory from the power outlet or convenience receptacle.

Need help?

Do you have a question about the Blackberry SQN100-2 and is the answer not in the manual?

Summary

Safety Information

Important Safety Precautions

General safety advice for using the BlackBerry smartphone, including approved accessories and avoiding hazardous situations.

Using Your Smartphone Safely

Guidelines for safe operation, avoiding physical damage, and ergonomic considerations during use.

Electrical Safety

Precautions related to charging, power outlets, and electrical hazards associated with the device.

Approved Charging Accessory Models

List of approved charging accessory part numbers for the BlackBerry Q10 smartphone.

Accessories

Magnetometer

Information about the magnetometer and potential interference from magnets or magnetic devices.

Media

Antenna

Instructions regarding the use of the integrated antenna and potential consequences of unauthorized modifications.

Interference with Electronic Equipment

Pacemakers

Specific safety advice for users with pacemakers regarding smartphone proximity and usage.

Hearing Aids

Information on potential interference with hearing aids and compatibility ratings.

Other Medical Devices

Guidance for users of other personal medical devices and consulting manufacturers.

Health Care Facilities

Instructions to turn off wireless connections in healthcare facilities as per posted regulations.

Aircraft

Regulations and warnings regarding the use of wireless devices on aircraft.

Dangerous Areas

Potentially Explosive Atmospheres

Precautions for using the device in areas with potentially explosive atmospheres.

Blasting Areas

Advice to turn off wireless connections in blasting areas to avoid interference.

Operating and Storage Temperatures

Smartphone Cleaning and Repair

Cleaning

Guidelines for cleaning the smartphone and its accessories using appropriate methods.

Repair

Information on when to stop using the device and seek qualified service personnel for repairs.

Smartphone and Battery Disposal

Compliance Information

Exposure to Radio Frequency Signals

Explains compliance with RF exposure guidelines and recommended practices for safe usage.

Specific Absorption Rate Data

Presents SAR values for the device when used at the ear and worn on the body.

FCC Compliance Statement (United States)

FCC Class B compliance statement and user guidance on mitigating interference.

US Information Concerning the Federal Communications Commission (FCC) Requirements for Hearing Aid Compatibility with Wireless Devices

Information on hearing aid compatibility ratings (M and T ratings) for wireless devices.

Industry Canada Certification

Details on Industry Canada certification and compliance with relevant standards.

Class B Compliance

Compliance with Industry Canada's Class B limits for radio noise emissions.

EU Regulatory Conformance

Declaration of conformity with EU regulatory requirements for radio and telecommunications equipment.

Additional Regulatory Conformance

Product Information: BlackBerry Q10 SQN100-2 Smartphone

Mechanical Properties

Physical specifications of the smartphone, including weight, dimensions, and storage capacity.

Power Specifications

Details about the battery type, SIM card support, and port compatibility for charging and data.

Mobile Network Radio Specifications

Technical details of the mobile network radio, including supported bands and frequencies.

Wi-Fi Network Radio Specifications

Technical specifications for Wi-Fi connectivity, including supported standards and frequencies.

Bluetooth Radio Specifications

Technical details for Bluetooth connectivity, including frequency and class.

Summary

Safety Information

Important Safety Precautions

General safety advice for using the BlackBerry smartphone, including approved accessories and avoiding hazardous situations.

Using Your Smartphone Safely

Guidelines for safe operation, avoiding physical damage, and ergonomic considerations during use.

Electrical Safety

Precautions related to charging, power outlets, and electrical hazards associated with the device.

Approved Charging Accessory Models

List of approved charging accessory part numbers for the BlackBerry Q10 smartphone.

Accessories

Magnetometer

Information about the magnetometer and potential interference from magnets or magnetic devices.

Media

Antenna

Instructions regarding the use of the integrated antenna and potential consequences of unauthorized modifications.

Interference with Electronic Equipment

Pacemakers

Specific safety advice for users with pacemakers regarding smartphone proximity and usage.

Hearing Aids

Information on potential interference with hearing aids and compatibility ratings.

Other Medical Devices

Guidance for users of other personal medical devices and consulting manufacturers.

Health Care Facilities

Instructions to turn off wireless connections in healthcare facilities as per posted regulations.

Aircraft

Regulations and warnings regarding the use of wireless devices on aircraft.

Dangerous Areas

Potentially Explosive Atmospheres

Precautions for using the device in areas with potentially explosive atmospheres.

Blasting Areas

Advice to turn off wireless connections in blasting areas to avoid interference.

Operating and Storage Temperatures

Smartphone Cleaning and Repair

Cleaning

Guidelines for cleaning the smartphone and its accessories using appropriate methods.

Repair

Information on when to stop using the device and seek qualified service personnel for repairs.

Smartphone and Battery Disposal

Compliance Information

Exposure to Radio Frequency Signals

Explains compliance with RF exposure guidelines and recommended practices for safe usage.

Specific Absorption Rate Data

Presents SAR values for the device when used at the ear and worn on the body.

FCC Compliance Statement (United States)

FCC Class B compliance statement and user guidance on mitigating interference.

US Information Concerning the Federal Communications Commission (FCC) Requirements for Hearing Aid Compatibility with Wireless Devices

Information on hearing aid compatibility ratings (M and T ratings) for wireless devices.

Industry Canada Certification

Details on Industry Canada certification and compliance with relevant standards.

Class B Compliance

Compliance with Industry Canada's Class B limits for radio noise emissions.

EU Regulatory Conformance

Declaration of conformity with EU regulatory requirements for radio and telecommunications equipment.

Additional Regulatory Conformance

Product Information: BlackBerry Q10 SQN100-2 Smartphone

Mechanical Properties

Physical specifications of the smartphone, including weight, dimensions, and storage capacity.

Power Specifications

Details about the battery type, SIM card support, and port compatibility for charging and data.

Mobile Network Radio Specifications

Technical details of the mobile network radio, including supported bands and frequencies.

Wi-Fi Network Radio Specifications

Technical specifications for Wi-Fi connectivity, including supported standards and frequencies.

Bluetooth Radio Specifications

Technical details for Bluetooth connectivity, including frequency and class.

The BlackBerry Q10 SQN100-2 is a smartphone designed for communication, productivity, and media consumption, featuring a physical QWERTY keyboard and a touchscreen display. It operates on various mobile network technologies and includes Wi-Fi and Bluetooth connectivity, making it a versatile device for personal and professional use.

Function Description:

The BlackBerry Q10 SQN100-2 serves as a mobile communication device, allowing users to make and receive calls, send and receive text messages, and access email. Its integrated QWERTY keyboard facilitates efficient typing for messaging and document creation. The smartphone supports data services, enabling internet browsing, social media access, and the use of various applications. It also includes multimedia capabilities such as a camera for taking photos, audio playback for music, and video viewing. The device's magnetometer supports applications like a compass, enhancing navigation and location-based services. It is designed for use with a removable lithium-ion battery, providing portable power.

Important Technical Specifications:

Model Number: SQN100-2 (RFM121LW)
Dimensions (L x W x H): Approximately 4.7 x 2.6 x 0.4 inches (119.6 x 66.8 x 10.35 mm)
Weight: Approximately 4.9 oz (139 g) including lithium-ion cell battery
Memory: 2 GB RAM, 16 GB flash memory, with a micro SD card slot for expandable storage.
Battery: Removable, rechargeable lithium-ion cell battery.
SIM Card: Supports 3V, 1.8V micro SIM cards.
Charging/Data Port: micro USB 2.0.
Mobile Network Radio Specifications:
- LTE Support: Dual-band LTE 700, LTE 1700 MHz band.
- CDMA Support: Dual-band Cell band 800, PCS 1900 MHz.
- GSM Support: Quad-band GSM 850, GSM 900, DCS 1800, PCS 1900 MHz.
- HSPA+ Support: Quad-band UMTS 800/UMTS 850, UMTS 900, UMTS 1900, UMTS 2100 MHz band.
- Power Class: Class 1 (DCS1800, PCS1900), Class 4 (GSM 850), Class 4 (GSM 900), Class E2 (GSM 850, GSM 900, DCS 1800, PCS 1900), Class 3 (UMTS, LTE, CDMA Cell band 850), Class 2 (CDMA PCS band 1900).
- Transmitting Frequencies: CDMA 824-849 MHz, GSM 824-849 MHz, GSM 880-915 MHz, DCS 1710-1785 MHz, PCS 1850-1910 MHz, IMT 1920-1980 MHz, LTE 777-787 MHz, LTE 1710-1755 MHz.
- Receiving Frequencies: CDMA 869-894 MHz, GSM 869-894 MHz, GSM 925-960 MHz, DCS 1805-1880 MHz, PCS 1930-1990 MHz, IMT 2110-2170 MHz, LTE 746-756 MHz, LTE 2110-2155.
Wi-Fi Network Radio Specifications:
- Standard: IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n.
- Transmitting/Receiving Frequencies: 2.412-2.472 GHz (802.11b/g/n) and 5.180-5.825 GHz (802.11a/n).
Bluetooth Radio Specifications:
- Support: Single-band ISM 2.4 GHz.
- Transmitting/Receiving Frequencies: 2402-2480 MHz.
- Class: Bluetooth Class 1.
NFC Technology (if supported):
- Operating Frequency: 13.56 MHz.
- Supported Modes: reader/writer, card emulation, peer-to-peer.
Operating Temperature: 32 to 95°F (0 to 35°C).
Storage Temperature: -4 to 95°F (-20 to 35°C) for less than 3 months; 71.6 to 82.4°F (22 to 28°C) for 3 months or more.

Usage Features:

Safe Driving and Walking: Users are advised to give full attention to driving and walking, and to obey all local laws regarding wireless device use. It is recommended to use the smartphone hands-free while driving or to stop the vehicle in a safe location. Avoid using the device while walking or engaging in activities that require full attention to prevent accidents.
Accessory Use: Only BlackBerry-approved accessories should be used. Holsters with integrated belt clips are recommended for body-worn use to maintain compliance with radio frequency exposure guidelines. If a holster is not used, a minimum distance of 0.59 inches (15 mm) from the body should be maintained when the smartphone is transmitting.
Magnetometer Use: The device includes a magnetometer for applications like a compass. Users should be aware that external magnets (e.g., in holsters, headphones) can affect its accuracy. It should not be solely relied upon for critical location determination, especially in emergencies.
Media Consumption: Caution is advised when listening to audio files at high volumes, especially with headphones, to prevent permanent hearing loss. Users should avoid aiming the camera directly at the sun or bright lights to prevent eye damage or device damage. When using the camera flash, maintain a distance of at least 19.69 inches (50 cm) from the subject's eyes.
Antenna: Only the supplied integrated antenna should be used. Unauthorized modifications can damage the device and violate regulations.
Interference with Electronic Equipment: The smartphone's radio frequency signals can interfere with certain electronic equipment. Users with pacemakers should keep the device at least 7.88 inches (20 cm) away, avoid carrying it in a breast pocket, and use the ear opposite the pacemaker for calls. If interference is suspected, all wireless connections should be turned off immediately. Hearing aid users should consult their service provider or hearing aid manufacturer if interference occurs.
Dangerous Areas: The BlackBerry Q10 is not intrinsically safe and should not be used in hazardous environments such as areas with explosive fumes, dust, or chemicals. All wireless connections must be turned off in potentially explosive atmospheres or blasting areas.
Emergency Calls: The device should not be solely relied upon for emergency communications as wireless networks may not be available in all areas. Specific instructions apply if the BlackBerry Mobile Voice System is installed.

Maintenance Features:

Battery Handling: The removable lithium-ion battery should be handled with care. It must not be exposed to temperatures above 140°F (60°C), fire, or other external heat sources, as this can cause permanent damage, fire, or explosion. Users should not attempt to insert foreign objects, remanufacture, disassemble, modify, crush, puncture, bend, or shred the battery. Short-circuiting the battery terminals or allowing metallic objects to contact them should be avoided. Children should only handle batteries under adult supervision, and batteries should be kept away from pets. Only BlackBerry-specified batteries compliant with IEEE Std 1725 should be used. An icon on the smartphone indicates if the battery is incorrectly inserted or an invalid battery is present, prompting the user to reinsert or replace it with a correct one.
Charging: Only BlackBerry-approved charging accessories should be used. The power cord should be protected from being walked on or pinched. Charging accessories should be unplugged during lightning storms or when not in use for extended periods. Power cords should be routed to minimize the risk of injury.
Cleaning: The smartphone and its accessories should be cleaned only with a soft, dry cloth. Liquid, aerosol cleaners, or solvents should not be used. Before cleaning the battery cover, it should be carefully removed, and the smartphone kept away from liquids. The battery cover should be cleaned with a soft cloth dampened with water and mild liquid detergent, ensuring it is completely dry before reattaching.
Repair: Users should not attempt to disassemble or repair the smartphone or any charging accessory. Repairs should only be performed by qualified service personnel. If the power supply cord, plug, or connector is damaged, liquid has been spilled, objects have fallen into the device, or it has been exposed to rain/water, becomes very hot, has been dropped/damaged, or exhibits abnormal operation, it should be disconnected from power and referred to qualified service personnel.
Storage: The smartphone and charger should be stored within the recommended temperature ranges. If the smartphone will not be used for more than two weeks, it is recommended to turn off the power and remove the battery.
Disposal: The smartphone and battery should not be disposed of in fire or household waste bins. Information on recycling and safe disposal programs is available on the BlackBerry website, or users should consult local government regulations for electronic product disposal. Batteries must be disposed of according to local laws and regulations for their cell type.