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Blackberry Storm 9530 User Manual

Blackberry Storm 9530
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BlackBerry Storm Series
BlackBerry Storm 9500/9530 Smartphones
Version: 5.0
User Guide
To find the latest user guides, visit www.blackberry.com/docs/smartphones.

Table of Contents

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Blackberry Storm 9530 Specifications

General IconGeneral
BrandBlackberry
ModelStorm 9530
CategoryCell Phone
LanguageEnglish

Summary

Welcome to BlackBerry!

Feature availability

Discusses factors influencing feature availability on your BlackBerry device.

Start using your device

Complete the set-up wizard

Guides you through initial device setup, including navigation and connections.

Navigation and typing

Explains how to navigate screens and perform basic typing operations.

BlackBerry basics

Make a call

Provides step-by-step instructions on how to initiate phone calls.

Send an email message

Instructions for composing and sending email messages from your device.

Send an SMS text message

Steps to send short text messages to multiple recipients.

Add a contact

Guide on how to add new contact information to your device.

Schedule an appointment

How to create and manage calendar appointments and meetings.

Take a picture

Instructions for using the device's camera to capture photos.

Record a video

Guide on how to use the video camera function to record videos.

Visit a web page

Instructions on how to access and browse websites using the device's browser.

Pair with a Bluetooth-enabled device

Steps to connect your device wirelessly with other Bluetooth devices.

Troubleshooting basics

Common issues and solutions for basic device operations.

Shortcuts

BlackBerry basics shortcuts

Explains shortcuts for core device functions and navigation.

Phone shortcuts

Shortcuts related to making calls, managing ringtones, and speed dial.

Typing shortcuts

Shortcuts to expedite text input and character entry.

Media shortcuts

Shortcuts for controlling audio, video playback, and camera functions.

Troubleshooting

Solutions for issues related to using device shortcuts.

Phone

Phone basics

Fundamental operations related to phone functionality, like finding your number.

Make a call

Detailed steps for initiating phone calls.

Answer a call

How to receive and answer incoming phone calls.

Volume

Adjusting the device's volume levels for calls and media.

Voice mail

Managing voice mail greetings and accessing voice mail.

Speed dial

Setting up and using speed dial for quick calling.

Conference calls

How to set up and manage conference calls.

Call logs

Viewing and managing call history and logs.

Call waiting

How to enable and manage call waiting features.

Call forwarding

Setting up and managing call forwarding options.

Call blocking

How to block unwanted incoming or outgoing calls.

Fixed dialling

Configuring and using fixed dialling lists for restricted calls.

Smart dialling

Setting up smart dialling for country codes and extensions.

Multiple phone numbers

Managing multiple phone numbers associated with the device.

Phone options

Various settings for customizing phone behavior and appearance.

Troubleshooting

Solutions for common phone-related issues and errors.

Messages

Message basics

Fundamental operations for composing and managing messages.

Sending messages

Instructions for sending email, SMS, and MMS messages.

Managing messages

How to open, save, search, and delete messages.

Email messages

Specifics on sending, filing, and managing email messages.

Email message filters

Setting up rules to manage incoming email messages.

Email message flags

Using flags for follow-up reminders and message organization.

Email message options

Configuring settings for email display, notifications, and replies.

PIN messages

Sending and managing PIN messages for BlackBerry devices.

SMS text messages

Sending and managing SMS text messages.

MMS messages

Sending and managing multimedia messages.

MMS message attachments

Attaching various file types to MMS messages.

MMS message options

Settings for MMS delivery notifications and message blocking.

Message list options

Customizing how messages are displayed and managed in lists.

S/MIME-protected messages

Securing messages using S/MIME for encryption and digital signatures.

PGP protected messages

Securing messages using PGP for encryption and digital signatures.

Troubleshooting

Resolving issues related to sending, receiving, or displaying messages.

Files and attachments

File and attachment basics

Understanding how to view, download, and manage files and attachments.

Managing files and attachments

Viewing properties, renaming, deleting, and moving files.

Documents

Working with document files, including opening password-protected PDFs.

Spreadsheets

Features for working with spreadsheet files on the device.

Media files

Viewing and managing various media file types like .tif.

vCard contact attachments

Handling vCard attachments for contact information.

Troubleshooting

Resolving issues with files and attachments not appearing or displaying correctly.

Media

Audio and video files

Playing, managing, and adjusting volume for audio and video files.

Playlists

Creating and managing standard and automatic music playlists.

Video recorder

Using the device's camera to record videos.

Camera

Features for taking pictures, adjusting size, quality, and storage.

Managing media files

Renaming, moving, deleting, and viewing properties of media files.

Memory and media cards

Managing device memory and media cards, including formatting.

Transferring and downloading media files

Connecting to a computer to transfer and sync media files.

Troubleshooting

Resolving issues with playing media files and device recognition.

Browser

Browser basics

Fundamental browser operations like visiting and searching web pages.

Browser bookmarks

Adding, changing, and managing bookmarks for web pages.

Web feeds

Subscribing to and viewing web feed content.

Browser options

Customizing browser settings like home page, fonts, and display.

Browser security

Understanding and configuring browser security protocols like TLS and SSL.

Browser push

Managing push notifications from web applications.

Troubleshooting

Resolving issues with browser functionality and connection problems.

Date, time and alarm

Set the date and time manually

How to manually set the device's date and time.

Get the date and time from the wireless network automatically

Automatically updating time and date via the wireless network.

Turn on the alarm

Setting and managing alarms for timely alerts.

Use the stopwatch

Instructions for using the device's stopwatch function.

Set the timer

How to set and use the countdown timer feature.

Troubleshooting

Resolving issues with incorrect device time or time zone settings.

Personal organiser

Contacts

Managing contact information, including adding and editing.

Assign ring tones and alerts to a contact

Setting specific ringtones for individual contacts.

Mailing lists

Creating and managing mailing lists for group messaging.

Multiple contact lists

Managing contacts from multiple accounts or lists.

Contact list options

Customizing how contacts are displayed and sorted.

Troubleshooting

Resolving issues with contact data synchronization and display.

Calendar

Calendar basics

Navigating and understanding different calendar views.

Schedule an appointment

Creating and managing appointments and meetings.

Schedule a meeting

Steps to schedule meetings, including inviting attendees.

Schedule an alarm

Setting alarms for reminders and specific times.

Respond to a meeting invitation

How to accept, decline, or delegate meeting invitations.

Check availability of meeting participants

Checking when meeting attendees are available.

Conference call meetings

Creating and managing conference calls through the calendar.

Calendar options

Customizing calendar views, reminders, and start/end times.

Troubleshooting

Resolving issues with scheduling, synchronization, and character display.

Tasks

Task basics

Creating and managing tasks, including setting due dates and recurrence.

Change a task

Editing existing task details and status.

Delete a task

Removing tasks from the device.

Task list options

Customizing the display and sorting of tasks.

Memos

Memo basics

Creating, changing, and sending memo notes.

Delete a memo

Removing memos from the device.

Memo list options

Customizing memo list display and deletion prompts.

Categories

About categories

Organizing contacts, tasks, and memos using categories.

Create a category for contacts, tasks or memos

Steps to create new categories for organization.

Sort contacts, tasks or memos by category

Sorting items based on their assigned categories.

Delete a category

Removing unused categories.

Calculator

Use the calculator

Utilizing the device's calculator functionality, including landscape mode.

Convert a measurement

Performing unit conversions within the calculator.

Ring tones, sounds, and alerts

Ring tones, sounds and alerts basics

Understanding how sound profiles manage alerts for calls and messages.

Change your ringtone

Setting custom ringtones for the device.

Switch sound profiles

Selecting different sound profiles for alerts.

Create a custom sound profile

Creating personalized sound profiles for alerts.

Assign ring tones and alerts to a contact

Setting specific ringtones for individual contacts.

LED notification

Understanding the function and colors of the device's LED indicator.

Troubleshooting

Resolving issues with device ringing or vibrating behavior.

Typing

Typing basics

Essential text manipulation functions like cut, copy, paste, and clearing fields.

Type an accent or special character

Inputting accented and special characters.

Typing input methods

Switching between different keyboard layouts like SureType and full keyboard.

SureType technology and multi-tap input methods

Understanding SureType and multi-tap typing methods.

Typing options

Customizing keyboard layout, cursor speed, and key tones.

Spelling checker

Checking spelling in various applications and customizing suggestions.

Custom dictionary

Managing personal words and phrases for the spelling checker.

AutoText

Using and creating AutoText entries for quick text replacement.

Troubleshooting

Resolving issues with typing, word recognition, and spelling.

Language

Change the display language

Setting the device's display language.

Change the typing input language

Selecting the language for typing input.

Change the display options for contacts

Customizing how contact names appear across applications.

Troubleshooting

Resolving issues with character display and voice command language.

Display and keyboard

Backlighting

Adjusting screen brightness and timeout settings.

Display options

Customizing visual aspects like wallpaper and font.

Use a picture as your device wallpaper

Setting a custom image as the device wallpaper.

Change the display font

Modifying the font style and size for device text.

About organising applications

Managing application icons and folders on the Home screen.

Keyboard options

Configuring keyboard settings like key tones and cursor speed.

Assign an application to a Convenience key

Customizing the function of device convenience keys.

Themes

About themes

Customizing device appearance using themes.

Switch themes

Applying different visual themes to the device.

Delete a theme

Removing downloaded themes from the device.

Search

Messages, attachments and web pages

Searching for messages, attachments, and web content.

Search for messages

Specifying criteria to find messages across different accounts.

Search criteria

Defining parameters like type, name, subject, and message body for searches.

Manage message search results

Handling search results, including viewing, adding, and deleting.

Organiser data

Searching for contacts and other organiser data.

Search for contacts in your organisation's address book

Locating contacts within an organizational address book.

Synchronisation

About synchronisation

Overview of synchronizing organiser data and email messages.

Reconcile email messages over the wireless network

Synchronizing email messages between the device and computer.

Delete email messages over the wireless network

Removing email messages from both device and computer.

Synchronise organiser data over the wireless network

How to sync contacts, calendar, tasks, and memos wirelessly.

About synchronisation conflicts

Understanding and resolving conflicts during data synchronization.

About backing up and restoring device data

Procedures for backing up and restoring device data.

Delete device data, third-party applications or media card files

Securely wiping all device data, apps, or media card contents.

Troubleshooting

Solutions for issues with email reconciliation and organiser synchronization.

Bluetooth technology

Bluetooth technology basics

Introduction to Bluetooth technology and its capabilities.

Turn on Bluetooth technology

Enabling and disabling Bluetooth connectivity on the device.

Pair with a Bluetooth-enabled device

Steps to establish a wireless connection with Bluetooth devices.

Connect to a paired Bluetooth-enabled device

Connecting to already paired Bluetooth devices.

Receive a media file using Bluetooth technology

Receiving media files wirelessly via Bluetooth.

Send a media file

Transmitting media files to other Bluetooth devices.

Bluetooth technology options

Configuring various Bluetooth profiles and settings.

Make your BlackBerry device discoverable

Making the device visible for Bluetooth pairing.

Encrypt data that you send or receive using Bluetooth technology

Enabling data encryption for Bluetooth communications.

Troubleshooting

Resolving issues with Bluetooth passkeys, device pairing, and sharing.

GPS technology

About GPS technology

Understanding GPS functionality for location services.

Get your GPS location

Obtaining the device's current GPS location.

Turn off location aiding

Disabling location aiding to potentially reduce data charges.

Prevent others from tracking your location

Managing location tracking permissions for privacy.

Troubleshooting

Resolving issues with GPS technology usage.

Maps

Map basics

Core map functions like getting directions and viewing locations.

Get directions

Obtaining driving directions to specified locations.

View directions as a route on a map

Visualizing directions as a route on the map interface.

View a location on a map

Finding and viewing specific locations on the map.

View a list of points of interest near a location

Searching for nearby places like businesses or landmarks.

Track your movement

Recording and viewing your travel path using GPS.

Navigation

Controlling map zoom and direction views.

Maps bookmarks

Saving and managing frequently visited locations or routes.

Map options

Configuring GPS source and clearing map cache.

Applications

About multitasking

Understanding how to run multiple applications simultaneously.

Keep an application running and switch to another application

Switching between active applications efficiently.

Close an application so that it is not running

Properly closing applications to optimize device performance.

About adding applications

Finding and downloading new applications from BlackBerry App World.

About instant messaging applications

Using messaging apps like BlackBerry Messenger.

Delete a third-party application

Removing applications not pre-installed on the device.

Check for application updates

Finding and installing updates for device applications.

Application troubleshooting

Resolving issues with application installation and functionality.

BlackBerry Device Software

About updating the BlackBerry Device Software

Reasons for updating the device's operating system software.

Update the BlackBerry Device Software over the wireless network

Performing software updates wirelessly via the device.

Return to the previous version of the BlackBerry Device Software

Downgrading device software to a previous version.

Update the BlackBerry Device Software from a web site

Step-by-step guide to updating software from a website.

Troubleshooting

Solutions for issues with wireless software updates.

Wireless network coverage

Turn on the connection to the wireless network

Establishing a connection to the wireless network.

Turn off the connection to the wireless network

Disconnecting from the wireless network for specific situations.

Turn on or turn off data service or set roaming options

Managing data services and roaming settings.

Wireless networks that your device connects to

Information on supported wireless network types.

Turn on LED notification for wireless coverage

Enabling LED notifications for wireless network status.

Verify the status of network connections and services

Checking the current status of network connections.

Switch wireless networks manually

Manually selecting preferred wireless networks.

Preferred wireless network list

Managing the list of preferred wireless networks.

Troubleshooting

Resolving issues with wireless network connectivity and synchronization.

Power, battery and memory

Turn off your device

Procedures for powering down the device.

Extend battery life

Tips and settings to conserve battery power.

Format the device memory or a media card

Erasing and preparing storage for device memory or media cards.

Best practice: Conserving memory on your device

Guidelines for managing device memory to maintain performance.

The application memory on my device is low

Troubleshooting low application memory issues.

SIM card

About the SIM card phone book

Accessing and managing contacts stored on the SIM card.

Add a contact to your SIM card

Saving contact information directly to the SIM card.

Copy contacts from your SIM card to your contact list

Transferring SIM card contacts to the device's contact list.

Store SMS text messages on your SIM card

Saving SMS messages directly onto the SIM card.

About SIM card security

Protecting the SIM card with security features like PIN codes.

Protect your SIM card with a PIN code

Enabling and setting a PIN code for SIM card security.

Change the SIM card PIN code

Modifying the existing SIM card PIN code.

Security

Security basics

Understanding fundamental security features like device passwords.

Set a device password

Enabling and configuring a password for device security.

Lock your device

Manually locking the device screen for security.

Delete device data, third-party applications or media card files

Securely wiping all device data, apps, or media card contents.

Password keeper

Storing and managing passwords securely.

Encryption

Securing device data through encryption methods.

Turn on encryption

Enabling encryption for device memory and media cards.

Memory cleaning

Automatically deleting sensitive temporary data.

Turn on memory cleaning

Enabling the feature to clean temporary memory.

Certificates

Managing digital certificates for authentication and security.

Download a certificate from an LDAP or DSML certificate server

Obtaining certificates from LDAP or DSML servers.

Certificate properties

Details on revocation status, trust status, and expiration dates.

Check the revocation status of a certificate or certificate chain

Verifying if a certificate or its chain has been revoked.

Revoke a certificate

Revoking a certificate's trust on the device.

Certificate options

Customizing certificate display names and email associations.

PGP keys

Managing PGP keys for secure communication.

Download a PGP key from an LDAP certificate server

Obtaining PGP keys from LDAP servers.

PGP key options

Customizing PGP key display names and fetch status prompts.

Certificate servers

Managing connections to LDAP and DSML certificate servers.

Key stores

Managing the device's key store for certificates and PGP keys.

Smart cards

Using smart cards for storing certificates and authentication.

About two-factor authentication

Enhancing security with two-factor authentication methods.

Turn on two-factor authentication

Enabling two-factor authentication for device security.

Use a certificate to authenticate your smart card

Authenticating the smart card using a certificate.

Software tokens

Using software tokens for VPN login and security.

VPN settings

Configuring VPN profiles and connection settings.

Log in to a VPN

Connecting to a virtual private network.

Third-party application control

Managing permissions for third-party applications.

Data permissions for third-party applications

Setting permissions for third-party apps to access Email, Organiser Data, Files, Security Data.

Troubleshooting

Resolving issues with certificate downloads and device unlock methods.

Service books and diagnostic reports

Service books

Managing service books that determine available device services.

Diagnostic reports

Running, viewing, and submitting diagnostic reports.

I cannot run or submit a diagnostic report

Troubleshooting issues with running or submitting diagnostic reports.

Accessibility options

About accessibility options

Overview of features for users with disabilities.

Display closed captions in videos

Enabling closed captions for video playback.

Change the display font

Customizing the font style and size for device text.

Use reverse contrast for the screen display

Applying reverse contrast for improved screen visibility.

Use greyscale for the screen display

Enabling greyscale mode for screen display.

Assign ring tones and alerts to a contact

Setting custom ringtones and alerts for specific contacts.

TTY support

Using the device with TTY devices for text-based communication.

Hearing aid mode

Activating hearing aid compatibility mode for audio enhancement.

Voice dialling

Making calls using voice commands.

AutoText

Using and creating AutoText entries for text replacement.

BrickBreaker

About BrickBreaker

Introduction to the BrickBreaker game and its objectives.

BrickBreaker capsules

Explains the various capsules and their effects in the game.

Play BrickBreaker

Instructions on how to control the paddle and shoot in the game.

Submit a score to the BrickBreaker high score web site

Uploading game scores to a web-based high score list.

Word Mole game

Word Mole game basics

Introduction to the Word Mole game and its objectives.

Form a word

Steps to form words by selecting letters in the game.

Word Mole game scoring

Explains scoring mechanics, word length, letter usage, and bonus points.

Single-player games

Options for playing single-player games, including tutorial and saving.

Multiplayer games

Setting up and playing games with other players.

Troubleshooting

Resolving issues with multiplayer game connectivity and invitations.

Glossary

ADN

Definition of Abbreviated Dialling Number.

APN

Definition of Access Point Name.

BCC

Definition of Blind Carbon Copy.

BlackBerry-enabled device

Definition of devices with BlackBerry capabilities.

BlackBerry MDS

Definition of BlackBerry Mobile Data System.

Certificate

Definition of a digital document binding identity and public key.

CDMA

Definition of Code Division Multiple Access.

GPS

Definition of Global Positioning System.

MMS

Definition of Multimedia Messaging Service.

PGP key

Definition of a PGP key made of public and private keys.

PIN

Definition of personal identification number.

S/MIME

Definition of Secure Multipurpose Internet Mail Extensions.

TLS

Definition of Transport Layer Security.

VPN

Definition of virtual private network.

Legal notice

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