Blackberry Storm 9500

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BlackBerry Storm Series

BlackBerry Storm 9500/9530 Smartphones

Version: 5.0

User Guide

To find the latest user guides, visit www.blackberry.com/docs/smartphones.

Main Page

Table of Contents3
Welcome to Blackberry11
Feature Availability11
Find more Information12
Start Using Your Device12
Navigation and Typing13
Blackberry Basics13
- Change Your Ring Tone14
- Send an Email Message14
- Send an Sms Text Message14
- Take a Picture15
- Schedule an Appointment15
- Add a Contact15
- Record a Video16
- Visit a Web Page16
- Pair with a Bluetooth Enabled Device16
Troubleshooting Basics17
Shortcuts20
Blackberry Basics Shortcuts20
Phone Shortcuts20
Media Shortcuts20
Typing Shortcuts21
Shortcuts Troubleshooting21
Phone22
Phone Basics22
Place a Call on Hold23
Emergency Calls25
Volume26
Voice Mail27
Speed Dial28
Conference Calls28
Make a Conference Call29
Call Logs30
Delete Call Logs31
Call Waiting32
Call Forwarding32
- Change a Call Forwarding Phone Number33
- Add a Call Forwarding Phone Number33
Call Blocking34
Fixed Dialing35
- Change a Contact in Your Fixed Dialing List36
- Delete a Contact from Your Fixed Dialing List36
Smart Dialing37
TTY Support38
Hearing Aid Mode38
Multiple Phone Numbers39
Phone Options40
Turn off the Prompt that Appears before You Delete Items41
Phone Shortcuts42
Phone Troubleshooting42
- I Cannot Check My Voice Mail43
- I Cannot Make Calls Using a Voice Command43
Voice Commands44
Perform an Action Using a Voice Command44
Available Voice Commands44
Change the Options for Voice Prompts45
Change the Language for Voice Commands45
Turn off Choice Lists for Voice Commands45
Improve Voice Recognition46
Voice Commands Troubleshooting46
Messages47
Message Basics47
- Sending Messages48
- Managing Messages51
Email Messages53
- Email Message Filters55
- About Email Message Filters55
- Email Message Folders58
- Email Message Options60
PIN Messages63
SMS Text Messages64
- Options for Sms Text Messages65
- Cell Broadcasting67
MMS Messages68
- Mms Message Attachments69
- Mms Message Options70
Message List Options71
- Change How a Message List Displays Messages72
- Hide the New or Unopened Message Indicator74
- Hide Sent Messages74
- Block Incoming Messages75
S/MIME-Protected Messages76
IBM Lotus Notes Native Encrypted Messages82
PGP Protected Messages83
Message Troubleshooting89
- I Cannot File Email Messages90
- Email Message Filters Are Not Working Correctly92
- I Cannot Turn on Cell Broadcasting92
Files and Attachments94
File and Attachment Basics94
- Send a File as an Attachment96
- Open a Link in a File or an Attachment96
Managing Files and Attachments97
Documents98
Spreadsheets99
Media Files100
Presentations100
Vcard Contact Attachments101
Attachment Troubleshooting102
Media103
Audio and Video Files103
- Shuffle Songs104
- Amplify the Volume Using the Audio Boost Feature105
- Display Closed Captions in Videos106
- About Playlists106
Video Recorder109
- Apply a Color Effect to Videos110
- Change the Location for Storing Videos110
Camera111
Pictures112
- Use a Picture as Your Device Wallpaper113
- Zoom in to or out from a Picture113
- Rotate a Picture113
- Pan a Picture113
- View Pictures as a Slide Show114
Managing Media Files115
Memory and Media Cards117
About Compression118
Transferring and Downloading Media Files119
- Transfer a File between Your Device and Your Computer Using the Roxio Media Manager120
- Save a Media File from a Web Page121
- Download a File or an Attachment121
- Download a Ring Tone122
Media Shortcuts123
Media Troubleshooting123
- My Device Does Not Recognize My Media Card124
- Some Pictures that I Take Are Blurry124
Browser126
Browser Basics126
Viewing, Copying, and Forwarding Addresses128
Browser Bookmarks129
Web Feeds132
Browser Options133
- Change Javascript Options134
- Change Options for Pictures and Animation on Web Pages134
- Change Display Options for Web Pages135
- Change Font Options for Web Pages135
Browser Security137
Browser Push140
Browser Troubleshooting141
Date, Time, and Alarm142
Set the Date and Time Manually142
Get the Date and Time from the Wireless Network Automatically142
Change What Appears on the Display When Your Device Is Charging142
Change the Clock Face143
Display a Second Time Zone143
Turn on Bedside Clock Mode143
Set Options for Bedside Clock Mode143
Turn on the Alarm144
Silence the Alarm144
Change Alarm Notification Options144
Use the Stopwatch144
Set the Timer145
Change Timer Notification Options145
Date, Time, and Alarm Troubleshooting145
Personal Organizer147
Contacts147
- Delete a Contact148
- Customizing Contacts149
- Mailing Lists150
- Multiple Contact Lists151
- Contact List Options152
Calendar153
- Schedule a Meeting154
- Check Spelling155
- Respond to a Meeting Invitation156
- Conference Call Meetings158
- Calendar Options159
- Multiple Calendars162
Tasks164
- Hide Completed Tasks165
- Task List Options166
Memos167
Memo List Options168
Categories169
Calculator170
Ring Tones, Sounds, and Alerts172
Ring Tones, Sounds, and Alerts Basics172
- Change a Sound Profile173
- Silence Your Device173
- Assign Ring Tones and Alerts to a Contact174
- Turn on Event Sounds174
LED Notification175
Ring Tones, Sounds and Alerts Troubleshooting176
Typing177
Typing Basics177
Typing Input Methods178
Type Text Using Suretype Technology179
Typing Options180
Spelling Checker181
Custom Dictionary183
- Delete a Word from the Custom Dictionary184
- Stop Adding Items to the Custom Dictionary Automatically184
Autotext185
Typing Shortcuts186
Typing Troubleshooting187
Language188
Change the Display Language188
Add a Display Language188
Delete a Display Language188
About Typing Input Languages188
Change the Typing Input Language188
Change the Voice Dialing Language189
Change the Display Options for Contacts189
Language Troubleshooting189
Display and Keyboard190
Backlighting190
Display Options190
Set Owner Information191
Keyboard Options193
Themes194
Display Troubleshooting195
Search196
Messages, Attachments, and Web Pages196
- Search for Messages by Contact or Subject197
- View a List of Saved Searches198
- Change a Saved Search198
- Delete a Saved Search198
Organizer Data199
Synchronization200
About Synchronization200
Reconcile Email Messages over the Wireless Network200
Delete Email Messages over the Wireless Network200
Prerequisites: Synchronizing Organizer Data over the Wireless Network201
Synchronize Organizer Data over the Wireless Network201
About Synchronization Conflicts201
Manage Email Reconciliation Conflicts202
Manage Data Synchronization Conflicts202
About Backing up and Restoring Device Data202
Prerequisites: Restoring Data over the Wireless Network202
Delete Device Data, Third-Party Applications, or Media Card Files203
Empty the Deleted Items Folder on Your Computer from Your Device203
Synchronization Troubleshooting204
Bluetooth Technology206
Bluetooth Technology Basics206
Send a Media File208
Bluetooth Technology Options209
- Restrict Outgoing Calls210
- Turn off Bluetooth Connection Notification211
- Turn off the Prompt that Appears When Connecting or Pairing211
Bluetooth Technology Troubleshooting212
I Cannot Pair with a Bluetooth Enabled Device213
GPS Technology214
About GPS Technology214
Get Your GPS Location214
Turn off Location Aiding214
Prevent Others from Tracking Your Location215
GPS Technology Troubleshooting215
Maps216
Map Basics216
Navigation218
Maps Bookmarks219
Map Options220
Maps Troubleshooting222
Blackberry Messenger223
Contacts223
Groups224
Conversations225
- Add an Emoticon226
- Send a File to a Contact226
- Prevent Conversations from Appearing in the Main Message List227
- Start a Conference227
- Copy a Conversation227
- Clear a Conversation227
Availability228
Receive Notification When a Contact Becomes Available229
Applications230
About Multitasking230
Keep an Application Running and Switch to Another Application230
Keep an Application Running and Return to the Home Screen230
Close an Application so that It Is Not Running231
About Adding Applications231
Add, Update, or Return to the Previous Version of an Application Using the Application Center231
Add an Application231
View Properties for an Application232
Delete a Third-Party Application232
Receive a Device Password Prompt before You Add an Application232
View the Size of an Application Database232
Check for Application Updates233
Application Troubleshooting233
Blackberry Device Software234
About Updating the Blackberry Device Software234
Update the Blackberry Device Software over the Wireless Network234
Return to the Previous Version of the Blackberry Device Software235
Delete the Previous Version of the Blackberry Device Software235
Check for Blackberry Device Software Updates that You Can Install over the Wireless Network235
About Updating the Blackberry Device Software from a Web Site235
Update the Blackberry Device Software from a Web Site236
Blackberry Device Software Troubleshooting236
Wireless Network Coverage238
Turn on the Connection to the Wireless Network238
Turn off the Connection to the Wireless Network238
Turn on or Turn off Data Service or Set Roaming Options238
Wireless Networks that Your Device Connects to239
Change the Connection Speed for the Wireless Network239
LED Notification for Network Connections239
Turn on LED Notification for Wireless Coverage240
Verify the Status of Network Connections and Services240
Roaming240
- Switch Wireless Networks Manually241
- About Wireless Coverage Indicators241
Preferred Wireless Network List242
- Delete a Wireless Network from the Preferred Wireless Network List243
- Change the Order of Preferred Wireless Networks243
Wireless Network Coverage Troubleshooting244
Power, Battery, and Memory245
Turn off Your Device245
Set Your Device to Turn on and Turn off Automatically245
Reset the Device245
Check the Battery Power Level245
Extend Battery Life245
Format the Device Memory or a Media Card246
View the Amount of Available Memory246
Best Practice: Conserving Memory on Your Device246
The Application Memory on My Device Is Low247
SIM Card248
About the SIM Card Phone Book248
Add a Contact to Your SIM Card248
Copy Contacts from Your SIM Card to Your Contact List248
Copy a Contact from Your Contact List to Your SIM Card248
Change a SIM Card Contact249
Delete a SIM Card Contact249
Store SMS Text Messages on Your SIM Card249
About SIM Card Security250
Protect Your SIM Card with a PIN Code250
Change the SIM Card PIN Code250
Change the Display Name for a Phone Number250
Security251
Security Basics251
Lock the Screen252
Password Keeper253
Encryption255
- About File Encryption256
- Turn on Encryption256
- About Encryption Keys257
Memory Cleaning258
Certificates259
- Delete a Certificate262
- Certificate Status263
- Certificate Options265
PGP Keys267
Certificate Servers273
- Delete a Certificate Server274
- Send Connection Information for a Certificate Server274
- Connection Options for Ocsp and Crl Servers274
Key Stores275
- Change When Your Device Deletes the Key Store Password276
- Change the Service that Your Device Uses to Download Certificates276
- Change the Refresh Rate for Certificate Revocation Lists277
- Reject Certificate Revocation Lists from Unverified Crl Servers277
Smart Cards278
Import a Certificate from a Smart Card279
Software Tokens282
VPN Settings282
About Security Self-Tests284
Verify Security Software284
Third-Party Application Control284
Security Troubleshooting288
Service Books and Diagnostic Reports289
Service Books289
Diagnostic Reports290
- Set a Default Recipient for Diagnostic Reports291
- I Cannot Run or Submit a Diagnostic Report291
- View the Version Number of the Blackberry Device Software on Your Device291
Accessibility Options292
About Accessibility Options292
Display Closed Captions in Videos292
Change the Display Font292
Use Reverse Contrast for the Screen Display292
Use Grayscale for the Screen Display293
Set the Number of Icons that Appear on the Home Screen293
Turn on Event Sounds293
Assign Ring Tones and Alerts to a Contact293
TTY Support294
Hearing Aid Mode294
Voice Dialing295
Autotext295
Brickbreaker297
About Brickbreaker297
Brickbreaker Capsules297
Brickbreaker Scoring298
Play Brickbreaker298
Adjust the Volume298
Submit a Score to the Brickbreaker High Score Web Site298
Check the High Scores on the Brickbreaker Web Site299
Word Mole Game300
Word Mole Game Basics300
Single-Player Games301
Multiplayer Games302
Word Mole Game Troubleshooting303
Glossary305
Legal Notice309

Other manuals for Blackberry Storm 9500

Getting Started Guide52 pages

Safety And Product Information36 pages

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Blackberry Storm 9500 Specifications

General

Brand	Blackberry
Model	Storm 9500
Category	Cell Phone
Language	English

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