www.blackboxradios.com 25
Warranty and Return Policy 2011
,IWKHUHDUHDQ\'HIHFWVLQPDWHULDORUZRUNPDQVKLSXQGHUQRUPDOXVHDQGVHUYLFHLWHPVZLOOEHUHSDLUHGRUUHSODFHGIUHHRIFKDUJHIRU
2 Years from date code on product. Simply contact your salesperson for repair or replacement.
Blackbox Radios warrants all products against manufacturer’s defects as long as the product is still under warranty. The forgoing
ZDUUDQW\LVOLPLWHGDQGLVQRWDSSOLFDEOHWRLQRUPDOZHDUDQGWHDULLGHIHFWVRUGDPDJHFDXVHGE\PLVXVHDFFLGHQWLQFOXGLQJ
ZLWKRXWOLPLWDWLRQFROOLVLRQ¿UHDQGWKHVSLOODJHRIIRRGRUOLTXLGQHJOHFWDEXVHDOWHUDWLRQXQXVXDOVWUHVVPRGL¿FDWLRQLPSURSHURU
XQDXWKRUL]HGUHSDLULQVWDOODWLRQDOWHUDWLRQZLULQJRUWHVWLQJLPSURSHUVWRUDJHXVHLQDQXQDSSURYHGGHYLFHRULIWKHVHULDOQXPEHUKDV
EHHQUHPRYHGLLLXVHQRWLQDFFRUGDQFHZLWKWKHGRFXPHQWDWLRQDQGLYGDPDJHFDXVHGE\WKHHTXLSPHQWZLWKZKLFKWKHSURGXFWLV
used. Visible physical damage invalidates warranty. Incomplete product kits will not be accepted for replacement or repair.
Shipment errors must be reported within 3 days of receipt of goods in order to get replacements.
%ODFNER[5DGLRVGRHVQRWDFFHSWUHWXUQVRQFXVWRPRUGHUV$OOFXVWRPRUGHUVDUH¿QDO,WHPVPD\RQO\EHUHWXUQHGIRUFUHGLWLIWKH\DUH
XQXVHGLQRULJLQDOSDFNDJLQJDQGSXUFKDVHGZLWKLQWKHODVWWKLUW\GD\V7KHUHZLOOEHDUHVWRFNLQJIHHWR$//LWHPVUHWXUQHG
for credit that meet the above stipulations. Blackbox Radios does not issue refunds and we reserve the right to not issue credits.
Non-Warranty Repairs
%ODFNER[5DGLRVVWDQGDUGODERUUDWHLVDQKRXUZLWKDPLQLPXPUHTXLUHPHQWRIWKLUW\PLQXWHV7KLVGRHVQRWDSSO\WRH[FHVVLYH
GDPDJHLHZDWHUGDPDJHGXQLWV,IDQH[FHVVLYHO\GDPDJHGXQLWLVGHHPHGUHSDLUDEOHWKHIHHPD\EHXSWRSHUXQLW7KHFRVWRISDUWV
YDULHVDQGLVLQDGGLWLRQWRWKHODERUFKDUJHUV5DGLR3URJUDPPLQJIHHVDUHVHWDWSHUXQLW$OOJRRGVUHSDLUHGZLOOUHTXLUHDVLJQDWXUHRI
authorization to do the repair.
5(785172&86720(557&,7(06
,WHPVUHWXUQHGWKDWDUHGHHPHG³QRQPDQXIDFWXUHUVGHIHFW´KDYHWKHGDWHFRGHPLVVLQJRUDUHQRWZLWKLQWKHSURSHUZDUUDQW\WLPHSHULRGPD\
EHUHSDLUHGZLWKDODERUIHHDWWKHVROHGLVFUHWLRQRI%ODFNER[5DGLRV,WHPVGHHPHG³57&´DUHQRWFRYHUHGXQGHU%ODFNER[5DGLRVZDUUDQW\
policy and the customer will be responsible for paying the shipping costs to return the products back to the customer. If the customer does not
ZDQWWRUHFHLYHWKH57&LWHPVDQGSD\WKHVKLSSLQJFRVWV%ODFNER[5DGLRVZLOOGLVSRVHRIWKHSURGXFWV
%\UHWXUQLQJDSURGXFWIRUUHSDLUWKHRZQHUJUDQWV%ODFNER[5DGLRVSHUPLVVLRQWRRSHQDQGGLVDVVHPEOHWKHSURGXFWDVUHTXLUHGIRUHYDOXDWLRQ
,QDOOFDVHV%ODFNER[5DGLRVKDVVROHUHVSRQVLELOLW\IRUGHWHUPLQLQJWKHFDXVHDQGQDWXUHRIIDLOXUHDQG%ODFNER[5DGLRVGHWHUPLQDWLRQZLWK
UHJDUGWKHUHWRVKDOOEH¿QDO
&XVWRPHUVSD\IRUVKLSSLQJWRDQGIURP%ODFNER[5DGLRVWKHFRVWRIWKHQRQZDUUDQW\UHSDLUZLOOUHTXLUHSD\PHQWLQWKHIRUPRI9LVD
0DVWHU&DUG$PHULFDQ([SUHVVRU&2'&XVWRPHUVZLWKRSHQDFFRXQWVWDWXVPD\EHELOOHGGLUHFWO\LIDSXUFKDVHRUGHUIRUWKHUHSDLUVDQG
VKLSSLQJLVLVVXHG,IWKHFXVWRPHUGRHVQRWDSSURYHWKHUHSDLUVWKURXJKLVVXLQJDSXUFKDVHRUGHUWKHFXVWRPHUZLOOEHUHVSRQVLEOHIRUSD\LQJ
the freight charges to ship the product back.