Troubleshooting table
49
Problem Cause Solution
The Lucca has no or only a very
poor TMC reception.
The supplied TMC antenna is
not connected or incorrectly
aligned.
Connect the TMC antenna to the
Lucca or align the antenna dif-
ferently.
The TMC reception is currently
not available in all European
countries.
TMC is currently available in
Austria, Belgium, Czech Repub-
lic Denmark, Germany, England,
Finland, France, Italy, Nether-
lands, Norway, Spain, Sweden,
and Switzerland.
The media player does not play
some or all media fi les on my
SD/MMC card.
The media fi les on the SD/MMC
card are stored in the wrong fi le
format.
Transfer the media fi les in the
formats MP3 and WMA for mu-
sic, JPG and BMP for images
and WMV for videos to the SD/
MMC card.
The SD/MMC card was format-
ted using the wrong fi le system.
Format the SD/MMC card in the
fi le system FAT16 or FAT32.
The media player does not
smoothly play a video fi le on my
SD/MMC card.
The fi le uses a bitrate that is
not compatible with the media
player.
Use video fi les with a maximum
bitrate of 384 kbit/s.
No connection can be estab-
lished to the computer via USB.
The MSD setting in the Lucca is
not activated.
Under the factory settings, acti-
vate the USB setting "Mass Stor-
age Device (MSD)".
Install MS ActiveSync on your
computer, at least version 3.7.
Lucca_5_3_long_GB.indd 49Lucca_5_3_long_GB.indd 49 01.11.2007 14:12:06 Uhr01.11.2007 14:12:06 Uhr
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