The temperature of the heat
sink for PV module is not
detected.
Charging protection of
battery protection board
Wait for the temperature to return to an
acceptable temperature and then start
charging.
Disconnect the solar charging cable and
restart the machine.
Over-power protection
(system)
Check if the total output power is overload- ed.
Restart the machine.
If you have tried the methods mentioned above, but the problem still cannot be solved.
Contact seller customer service team.
ATTENTION!
If you cannot find the solution for your problem in the chart above, please provide the
following information to our customer service team:
1. About the product
(1)Serial number
(2)Model
(3)Displayed information on the screen
(4)Description of your problem
(5)Does it happen before?
(6)In what circumstance does the problem occur?
2. About the solar panel (not included)
(1)Manufacturer and model of the solar panel
(2)Output voltage of the solar panel
(3)Output power of the solar panel
(4)MPPT output voltage of the solar panel
(5)MPPT output current of the solar panel
(6)The number of solar panels and how do you connect the panels