Storage
The first-aid kit is located in the compartment
under the luggage compartment floor.
Fold up luggage compartment floor.
BMW Roadside Assistance
Principle
BMW Group Roadside Assistance can be con‐
tacted if you require help in the event of a break‐
down.
General
In the case of a breakdown, data on the vehicle
condition can be transferred to the BMW Road‐
side Assistance. It is possible that malfunctions
can be remedied directly.
There are various ways of contacting BMW
Roadside Assistance.
▷ Via a Check Control message.
Supplementary text messages, see
page 180.
▷ Calling with a mobile phone.
▷ Via the BMW Connected app.
Depending on the national-market version and
vehicle type, a different Roadside Assistance
provider can be assigned via the ConnectedDrive
customer portal if necessary.
Operating requirements
▷ Activated ConnectedDrive contract, equip‐
ment with intelligent emergency call or BMW
ConnectedDrive services.
▷ Mobile reception.
▷ Standby state is switched on.
Starting manually
When equipped with Teleservices, support is
provided first through Teleservice Diagnosis and
then by Teleservice Assistance if required.
1. "APPS"
2. "Installed apps"
3. "BMW Assistance"
4. If necessary, "BMW Roadside Assistance"
A voice connection is established.
Teleservice Diagnosis
Teleservice Diagnosis enables the detailed vehi‐
cle data required for diagnosis to be transferred
via mobile communications. This data is transfer‐
red automatically. It may be necessary to ap‐
prove this on the Control Display.
Teleservice Assistance
Teleservice Assistance is a country-specific fea‐
ture that allows BMW Roadside Assistance to
carry out a more in-depth diagnosis of the vehi‐
cle via mobile communications.
Teleservice Assistance can be started after a re‐
quest by BMW Roadside Assistance.
1.
Park the vehicle safely.
2. Apply the parking brake.
3. Control Display is switched on.
4. Confirm Teleservice Assistance.
Seite 413
Help in case of a breakdown
MOBILITY
413
Online Edition for Part no. 01405A1EA53 - X/20
To Next Page
Loading...
