BMW 320e - Page 414

BMW Accident Assistance
Principle
BMW Group Accident Assistance can be contac‐
ted if help is required in the event of an accident.
General
If the vehicle sensors detect a minor to moder‐
ately severe accident, which did not trigger any
airbags, a Check Control message is displayed in
the instrument cluster. A corresponding text
message also appears on the Control Display.
When BMW Accident Assistance is activated,
data on the vehicle condition is transferred to
BMW.
Depending on the national-market version and
vehicle type, a different accident assistance pro‐
vider can be assigned via the ConnectedDrive
customer portal if necessary.
Operating requirements
▷ Activated ConnectedDrive contract, equip‐
ment with intelligent emergency call or BMW
ConnectedDrive services.
▷ Mobile reception.
▷ Standby state is switched on.
Starting BMW Accident
Assistance
If an accident is detected
automatically
A text message prompting the driver to call
BMW Accident Assistance is shown on the Con‐
trol Display.
The connection can be established directly:
"Contact accident assistance"
The Check Control message for BMW Accident
Assistance can also be called up from the saved
Check Control messages for a certain length of
time.
For further information:
Check Control, see page 179.
Starting manually
BMW Accident Assistance can also be contac‐
ted independently of the automatic accident de‐
tection function.
1. "APPS"
2. "Installed apps"
3. "BMW Assistance"
4. "BMW Accident Assistance"
Follow the displays on the control display. A
voice connection is established.
Emergency call
Statutory emergency call
Principle
The system can be used to trigger an emer‐
gency call automatically or manually in emer‐
gency situations.
General
Press the SOS button in an emergency only.
The emergency call establishes a connection to
a public emergency call number.
This depends on factors such as the specific
mobile telephone network and national regula‐
tions.
The emergency call is placed using the SIM card
integrated in the vehicle and cannot be switched
off.
For technical reasons, it might not be possible to
make an emergency call in highly adverse condi‐
tions.
Seite 414
MOBILITY
Help in case of a breakdown
414
Online Edition for Part no. 01405A1EA53 - X/20