BMW 320e - Page 415

Overview
SOS button.
Operating requirements
▷ Standby state is switched on.
▷ Emergency call system is functional.
▷ If the vehicle is equipped with intelligent
emergency call: the SIM card integrated in
the vehicle is activated.
Automatic triggering
In certain circumstances, for example deploy‐
ment of the airbags, an emergency call may be
placed automatically immediately after an acci‐
dent of appropriate severity. An automatic emer‐
gency call is not affected by pressing the SOS
button.
Manual triggering
1.
Tap on cover flap.
2. Press and hold the SOS button until the LED
in the button area is illuminated green.
▷ The LED is illuminated green when the emer‐
gency call has been activated.
If a cancellation request is displayed on the
Control Display, the emergency call can be
cancelled.
If the situation permits, wait in the vehicle un‐
til voice contact has been established.
▷ The LED flashes green when the connection
to the emergency number has been estab‐
lished.
In the case of an emergency call, data is sent
to the public rescue coordination centre in or‐
der to decide what rescue measures are re‐
quired. The data may include, for example,
the current position of the vehicle, if this can
be determined.
For information on data transfer and storage:
Statutory emergency call system, see
page 15.
Even if the vehicle occupants can no longer
hear the rescue coordination centre through
the loudspeakers, the rescue coordination
centre may still be able to hear the vehicle
occupants speak.
The rescue coordination centre ends the emer‐
gency call.
Malfunction
The emergency call function may be impaired.
The LED near the emergency call button illumi‐
nates for approximately 30 seconds. A Check
Control message is shown.
Have checks performed by a Service Partner of
the manufacturer or another qualified Service
Partner or a specialist workshop.
Intelligent emergency call
Principle
The system can be used to trigger an emer‐
gency call automatically or manually in emer‐
gency situations.
General
Press the SOS button in an emergency only.
The intelligent emergency call system estab‐
lishes a connection with the BMW emergency
call centre.
Even if no emergency call through BMW is pos‐
sible, in some cases an emergency call may still
be established to a public emergency call num‐
ber. This depends on factors such as the specific
Seite 415
Help in case of a breakdown
MOBILITY
415
Online Edition for Part no. 01405A1EA53 - X/20