Regularly clean your wrist and the strap of the smartwatch, especially
after sweating during exercise or being exposed to substances such as
soap or detergent, which may get stuck on the other end of the product.
Do not wash the strap with a household cleanser. Please use soap less
detergent, rinse thoroughly and wipe with a piece of soft towel or napkin.
For spots or stains that are not easy to remove, scrub the area with
rubbing alcohol and then follow the above procedure.
Search for the app to connect keeps failing
1. Keep the boAt Crest app updated to the latest version
2. Close all the programs on the watch Stop and restart Bluetooth and
GPS Connect again
3. Check and enable the notification functions of your phone and keep
the phone and watch in close contact.
Note: Make sure your phone system meets Android 7.0 and above and
iOS 12.0 and above.
My Watch Storm Call 3 Plus is receiving no alerts, texts, or phone calls.
Make sure smart reminders on the app are on and synced to Storm Call 3 Plus
Also, make sure the notification centre of the phone is displaying messages.
Only then will your smartwatch also display those notifications.
Make sure app is running in the background and the battery optimization
feature on the phone is disabled.
My Bluetooth keeps getting disconnected.
1. Make sure there is not more than 7m distance between Bluetooth on the
phone and the watch.
2. There is no obstacle between the watch and the phone.
3. Make sure the app is running in the background.
MAINTENANCE
FAQ
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