Q: The camera couldn't power on, stop working/
white screen/freeze?
A: Connect the charger and cable to charge the device
with 4 hours; Long press power button about 18s
to reset the camera.
Q: Forget the password?
A: The default is password off, and if you need this
function, turn on it in the menu, the default
password is 000000, and if you forget your new
password, enter NJMD07 to reset the camera
password.
Q: Avideo or audio can not be played?Or no sound for
videos?
A: Please check the menu and turn on the"Video
Mute"function.Turn to the loudest volume of the
Camera to check whether the sound could
playback normally with the camera it self. It is
recommended to playback videos/audio on the
VLC media player or Quick Time Player.
14. Troubleshooting
38
14. Troubleshooting
Q: The camera couldn't power on, stop working/
white screen/freeze?
A: Connect the charger and cable to charge the device
with 4 hours; Long press power button about 18s
to reset the camera.
Q: Forget the password?
A: The default is password off, and if you need this
function, turn on it in the menu, the default
password is 000000, and if you forget your new
password, enter NJMD07 to reset the camera
password.
Q: Avideo or audio can not be played?Or no sound for
videos?
A: Please check the menu and turn on the"Video
Mute"function.Turn to the loudest volume of the
Camera to check whether the sound could
playback normally with the camera it self. It is
recommended to playback videos/audio on the
VLCmedia player or Quick Time Player.
support@boblov.com 38