To Next PageTo Next PageWhy is my Bock Water Heater not producing enough hot water?
If your Bock Water Heater isn't providing enough hot water, it might be due to several reasons. First, the heater might be too small for your needs, in which case, try reducing how much hot water you use. The temperature setting could also be too low; adjust it as needed. Also, check the display for any error codes and refer to the corresponding tables for guidance.
What to do if the T&P relief valve is gushing hot water in my Bock Water Heater?
If the T&P relief valve on your Bock Water Heater is gushing hot water, it indicates an excessive temperature condition in the tank (greater than 210°F). Lower the temperature setting on the control. Consult the manual for instructions on how to adjust the temperature.
How to troubleshoot a Bock Water Heater when the burner won't light?
If you're unable to light the burner on your Bock Water Heater, start by checking the display for any error codes and refer to the corresponding tables. Air in the gas line could be the problem, in which case you should contact a qualified agency to purge the air from the gas line. Also, a loose wire connection could be the culprit, so contact a qualified agency to inspect the wiring.
Why is the T&P relief valve dripping water on my Bock Water Heater?
If the T&P relief valve on your Bock Water Heater is dripping water, it suggests an excessive pressure condition in the tank (greater than 150 psi). Contact a qualified agency to inspect the water piping system. Expansion tanks are required in closed systems.
What causes rumbling noise in my Bock Water Heater tank and how to fix it?
If you hear a rumbling noise in the tank of your Bock Water Heater during burner operation, it's likely due to scale or sediment build-up in the tank. Drain the water heater to remove the scale and sediment.
Why is the LED status OFF on my Bock Water Heater?
If the LED status is OFF on your Bock Water Heater, the water heater is not connected to the power supply. Ensure that the water heater is plugged in.
What does error code E36 mean on my Bock Water Heater?
When the Bock Water Heater displays error code E36, it means that the blocked vent circuit is open. The intake or exhaust vent is blocked, so inspect and clean it. There may be faulty or loose wiring to switches, so check blue and yellow wires. Excessive wind or room draft is creating high pressures.
What does error code E38 mean on my Bock Water Heater?
When the Bock Water Heater displays error code E38, the gas supply pressure is too low. Low supply pressure or undersized piping! see manual. Gas supply is turned off. Pressure drop due to other appliances on the same supply line. Faulty or loose wiring to switch, so check black/yellow wires.
Why is the LED status flashing red on my Bock Water Heater?
If the LED status on your Bock Water Heater is flashing red, it could be due to several reasons. It may indicate an error occurred during start-up. Reset the power to the anode power supply by resetting the power supply to the water heater. The tank might not be filled with water, so disconnect the water heater from the power supply and fill the tank with water. Check the insulation on all connecting harnesses for bare spots and check the connections at the power supply and anode terminals due to poor electrical connection between anode power supply and anode rod. Polarity may be reversed due to incorrect wiring, so refer to the wiring diagram and correct polarity. There may be a defective seal in anode bushing, with the anode rod no longer insulated from the tank. With an ohmmeter, check ...
How the water heater's main control manages temperature and safety functions.
Explanation of the powered anode system for corrosion prevention and its maintenance.
Requirements for installing T&P valves and safety considerations.
Information on condensate formation, acidity, and potential neutralization.
Guidelines for selecting a suitable installation location and required drain pans.
Sizing and pressure requirements for the gas supply line to the water heater.
Requirements for providing adequate air for combustion and ventilation.
Installation of vent and intake systems, approved materials, and configurations.
Equivalent pipe lengths for vent and air intake systems for 4" and 6" piping.
Instructions for installing the condensate elbow assembly and its orientation.
Guidelines and clearances for horizontal direct vent termination.
Detailed steps for making potable water connections, including unions and valves.
Procedures and safety precautions for connecting the gas supply.
Electrical wiring requirements, grounding, and safety precautions.
Critical safety warnings and instructions before operating the water heater.
Step-by-step guide for starting and operating the water heater.
How to adjust temperature setpoints and navigate the control display.
Procedures for measuring and verifying water temperature at the tap.
A table outlining the required maintenance tasks and their intervals.
Annual verification of combustion system parameters like gas pressure and exhaust readings.
Annual inspection of vent system for damage/blockage and burner for potential issues.
Table of common problems, their causes, and recommended actions.
List of error codes, their messages, and possible causes for control lockouts.
Procedures for checking and troubleshooting the flame rod and hot surface ignitor.
Identification and listing of major water heater components with part numbers.
Identification and listing of components on the water heater's control panel.
Overview of the limited warranty coverage, duration, and terms.
Procedures and contact information for requesting warranty service.
Items and conditions not covered by the limited warranty.
General| Brand | Bock Water heaters |
|---|---|
| Model | OT500 |
| Category | Water Heater |
| Language | English |
