BodyTrace BT005V - Troubleshooting and Error Codes

Troubleshooting
Problem Possible Reason Resolution
Device doesn't
power on when
stepping on the
glass platform.
(display remains
off)
Batteries
completely
drained.
Replace batteries
with new Duracell
AAs.
Batteries inserted
with incorrect
polarity.
Remove batteries
and reinstall them
making sure the +
and − polarity
symbols on the
batteries match those
inside the battery
compartment.
Readings too
high or low.
or
Readings vary
significantly
between
measurements.
Device is used on
carpet on uneven
surface.
Review instructions
on where to place the
device in the Before
Use section.
Movement during
measurement.
Make sure you stay
still and don't talk
during
measurement.
Error code shown
after
measurement.
Measurement
accuracy may be
affected or
transmission may
have been
unsuccessful.
Consult the error
code table below for
more information
and further
instructions.
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