14
Troubleshooting
PROBLEM
No water comes
out when making
coffee.
No steam comes
out.
The machine
does not work.
The hot water and
steam button
lights are on and
the other two
lights are not on.
The milk does not
foam well.
There is coffee
dripping out of
funnel or filter.
CAUSE
1．There is no water in the
water tank.
2．The water hasn't been
pumped out yet.
3．The machine is not
preheated.
The steam outlet hole is
blocked.
The steam switch is not off.
1．You used skimmed
milk.
2．The machine was not
preheated.
Coffee powder was either
too fine or you added too
much powder.
SOLUTION
1．Fill the tank with water and
turn on the power switch and
the coffee switch.
2．Pump the water: press the
coffee button and turn on the
steam knob. When there is
water coming out, then follow
the instructions to make coffee.
3．The machine needs to be
preheated before coffee can be
made. This is when the
indicator light stops flashing
and remains light up.
1．Use a small wire through
the steam hole.
2．Clean the steam pipe with
hot water after foaming.
Turn the steam switch to OFF.
1．Use whole milk.
2．Steam can only be started
after the steam indicator light
changes from flashing to
constant light.
Use the correct type of ground
powder. Do not use more than
3 tablespoons of coffee.
13
Notes
If the problem persists, do not try to repair the appliance by yourself. Please contact a
certified service centre.
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