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Trouble shooting
Problem Cause Solution
No coffee is brewed The water tank is empty Fill water in the water tank
The coffee is not hot enough
• The cold cups/mugs
• Scale build-up in machine
• Preheat cup/mug
• Descale
• For cold machine, brewing a cup of water to
warm up the circuit
Capsule can’t drop down
• The used capsule container is full
• The capsule is deformed after brewing
• Empty the used capsule container
• Push it down with nger, or close the handle
and open it once again
Steam when handle opened
Opened the handle too quick when brewing
nished
Leave a few seconds to let the residual
pressure to escape
Water on table
• Water tank is leaking
• Drip tray is full of water
• When brewing nished, opened the brewing
chamber without drip tray set in place
• Check if the valve on water tank is stuck
• Empty the drip tray
• Make sure the drip tray set is in place
Capsule dropped down directly to used
capsule container
Capsule deformed
• Try it again with slight different angle
• Use a new capsule
Occasional drops drip out of the dispensing
head
The heater is keeping warm
• Occasional drops are normal, it is not a
defect
Coffee comes out in drips/ coffee goes into
the used capsule container
The ground coffee in capsule is too ne to
pass water
Change to a new capsule
Technical data
Rated voltage: 110-120V / 220-240V AC
Rated frequency: 50Hz / 60Hz
Rated power: 1,260W
Pump pressure: Max. 19 Bars
Water tank capacity: 0.8L
Protection class: I
Right for improvements changes are reserved in the interest of technical progress.
Recycling
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent
possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the
sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact
the retailer where the product was purchased. They can take this product for environmental safe recycling.
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