10
WARRANTY
CONTACT
MAINTENANCE
• This outdoor pellet patio heater should be inspected on a regular basis to ensure product safety
and long product life.
• Check components for any signs of damage.
• Wipe exterior surfaces and unit windows with a mild soap and water. Ash tray and ash tray area
should be regularly cleaned, once ashes have completely cooled.
• Store pellet patio heater in a cool dry place, away from moisture
• When ready to store, remove left over wood pellets from the hopper to avoid a clog in the gravity
feeder.
• CREOSOTE DEPOSITS WARNING. After use, residue can accumulate within the chimney and
unit body. Please reach out to a professional prior to continuing use of the model for creosote
removal and continued safe use.
• ATTENTION! Properly dispose of any ashes left over after burning. Ashes may still be hot from
use, please ensure these are placed in a non-ammable container away from any combustible
materials until completely cooled. Once completely cooled, these can be discarded.
• Use manufacturer-approved or supplied replacement parts and accessories only. Otherwise it may
void the warranty of this product and result in a hazardous condition.
• Keep the pellet patio heater free and clear from combustible materials and debris.
This product has a one-year warranty against manufacturing defects in workmanship, or materials.
The manufacturer warranty will be voided by, and manufacturer disclaims any responsibility for, the
following actions:
• Modifcation of the unit and/or components.
• Use of any component part not manufactured or approved by manufacturer.
• Use and installation other than what is listed in this manual.
Please contact the manufacturer for replacement parts.
If you have any questions or concerns, please contact manufacturer at the below resources:
Toll free phone 1-877-447-4768 | Monday - Friday, 8:00 am - 4: 30 pm CST
Email customerservice@ghpgroupinc.com
Website www.ghpgroupinc.com
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