Troubleshooting – what to do? en-us
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Water is dripping from dispenser. Air may be trapped in the water system. To remove air, allow water to
dispense for at least 5 minutes and discard. Repeat this step if you still
experience water dripping.
After dispensing, a few drops of water are normal. To minimize, slowly
remove your glass from the dispenser.
Residual ice in the dispenser chute is melting. Make sure the ice chute
is free of ice shavings or pieces.
Ice and water dispenser without power. Disconnect the appliance from power for 1 minute, either by removing
the power cord from the wall outlet or by switching off the circuit
breaker. After reconnecting the appliance, if error persists please con-
tact customer service.
~ "Customer service" on page 34
Ice cube production is low.
Appliance just plugged in. It can take several hours for the first batch of ice.
~ "Ice maker" on page 18
Recently dispensed a large amount of ice cubes. It could take a few hours until ice cube bin is full again.
Low water pressure. Appliance needs to be connected in accordance with instructions.
~ "Water connection" on page 13
Door(s) or drawer opened frequently or for an extended period of
time.
Wait at least 2 hours for the temperature in the appliance to cool
down.
No ice production.
Ice and water dispenser is switched off. Switch on the ice and water dispenser.
~ "Switching the ice and water dispenser and ice maker on or off"
on page 22
Ice cube bin ajar. Check if the ice cube bin is properly installed.
~ "Ice cube bin" on page 18
No water supply Check water connection, make sure the water supply is turned on and
contact a technician if necessary. Switch off the appliance and back
on again. Check whether ice cubes are being produced after 2 hours.
Disconnect the appliance from power for 1 minute, either by removing
the power cord from the wall outlet or by switching off the circuit
breaker. After reconnecting the appliance, if error persists please con-
tact customer service.
~ "Customer service" on page 34
Water is leaking out of the appliance.
Supply line connection is not tight. Check if the connections are fastened firmly and the water hose is
undamaged.
Replace the water hose if necessary.
Recently installed filter. When changing, some water will drip from the filter. Wipe drips dry
with a soft cloth.
~ "Water filter" on page 19
Dispenser drip tray overflowing. Regularly check the drip tray for drips and clean as necessary.
~ "Cleaning" on page 28
Any other source. Please contact customer service.
~ "Customer service" on page 34
Ice and water dispenser not working.
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