en Trouble shooting
24
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:Warning – Risk of injury!
Incorrect repairs are dangerous. Do not attempt to
repair the appliance yourself. Repairs must only be
carried out by one of our trained after-sales engineers. If
the appliance is defective, call the after-sales service.
:Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Error messages on the display
When an error message appears on the display with "D"
or "E", e.g. D0111 or E0111, switch the appliance off
and on again using the ÿ On/Off button.
If it was a one-off error, the display goes out. If the error
message appears again, call the after-sales service and
quote the exact error message.
Liquid in the evaporator dish has fully
evaporated, even though the water
tank is full
The water tank has not been
inserted properly
Push in the water tank completely until you feel it engage
The feed line to the water
tank is blocked
Descale the appliance
Check the set water hardness range and change it, if necessary
The water tank empties for no dis-
cernible reason. The evaporator dish
overflows
The water tank was not
closed properly
Close the lid until you feel it lock into place
The tank lid seal is dirty Clean the seal
The tank lid seal is faulty Obtain a new water tank from the after-sales service
The appliance's display prompts you
to fill up the water tank even though it
is full.
The water tank has not been
inserted properly
Push in the water tank completely until you feel it engage
The detection system is not
working
Call the after-sales service
The appliance's display prompts you
to fill up the water tank even though it
is not yet empty, or the water tank is
empty but no corresponding message
appears on the display
The water tank is dirty.The
moving water level indicators
are jammed
Shake and clean the water tank. If the jammed parts cannot be freed, obtain a
new water tank from the after-sales service
The question "Fill the water tank?"
appears in the display while the oper-
ation is running
Water tank half filled No remedial action required, operation continues
"Appliance heating" appears on the
display but the appliance is not reach-
ing the selected temperature
Automatic calibration values
not optimal
Restore the appliance's factory settings and repeat the steps required for first-
time operation ~ "Basic settings" on page 18 ~ "Before using for the first
time" on page 10
The next time you use the steam function at 100 °C, calibration will run auto-
matically and more steam will be produced
When you cook with steam, a lot of
steam is produced
The appliance is being auto-
matically calibrated
Normal procedure
When cooking with steam, a lot of
steam is produced repeatedly
The appliance is unable to cal-
ibrate itself automatically if
cooking times are too short
Reset the appliance to the factory settings and repeat the calibration process
Steam escapes from the ventilation
slots during cooking
Normal procedure Not possible
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