Bosch Indego S+ 500 - Advanced Troubleshooting Scenarios

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Problem Possible Cause Corrective Measure
Mower standing on
lawn with the display
switched off
Operational problems Press confirm button for screen to light up, or place
mower in docking station.
Mower does not
charge
Battery too hot/cold The mower operates when the battery internal temperat-
ure is between 5°C – 45°C. Allow mower to cool down/
warm up. If the error occurs frequently, the docking sta-
tion should be positioned in the shade.
Docking station not switched on Switch on power supply to docking station. If docking
station does not start, contact your Bosch Service
Centre.
Charging pins corroded Clean the charging pins.
Battery not fitted, incorrectly fitted or in-
correct battery for mower
Insert battery correctly (see figure L). Use the appropri-
ate Bosch battery.
Mower out of peri-
meter wire
Perimeter wire on a slope Leave 30 cm between the perimeter wire and the slope.
Obstacle near perimeter wire Remove obstacle.
Parts of the lawn area
left uncut
Mower requires more cuts to finish garden Allow mower to run for 3 full cuts to cover whole lawn
area. Alternatively use the "Intensive mode" under "Mow-
ing mode".
Time slot not long enough for garden size Increase mowing time slot or:
– use “Bosch AUTO” calendar function (with Indego
S500 and M700)
– use Bosch “SmartMowing” functionality (with In-
dego S+500 and M+700)
Distance between perimeter wires too
small
Increase distance between the perimeter wires to a min-
imum of 75 cm.
Rough mowing conditions Select "uneven ground/low sensitivity" option from menu
item "lawn condition/bump sensor".
Flatten garden/remove/bumps/mark out unsuitable
areas with the perimeter wire – Please follow the instruc-
tions in the Installation Guide.
Grass too long Select "uneven ground/low sensitivity" option from menu
item "lawn condition/bump sensor".
Slopes in garden too steep Ensure mower only operates on slopes of 15 degrees or
less and full garden is not on a slope.
Mower gets stuck in
garden
Objects/obstacles not marked out Use the perimeter wire to mark off obstacles where the
mower often gets stuck.
Newly laid turf Allow a few weeks for the soil to settle before using the
mower.
Change setting in menu item "lawn condition / bump
sensor" to low sensitivity / uneven.
After watering, wait as long as possible until you start the
mower.
Mower unintentionally
cuts flowers, etc. or
runs over certain
obstacles
Objects/obstacles below 5cm not marked
out
Mark obstacle using perimeter wire leaving 30cm from
object or remove objects/obstacles.
Mower does not ap-
pear to cut logically
LogiCut system depends on the garden
conditions. Mower does not necessarily
have to continue in the next uncut area.
Further information can be found on the Installation
Guide.
If behaviour re-occurs often, remap garden.
F 016 L94 038 | (04.11.2020) Bosch Power Tools