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Bosch Intuvia PowerPack 500 - Error Code Indication and Troubleshooting; Troubleshooting Common Error Codes

Bosch Intuvia PowerPack 500
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English7
Bosch eBike Systems 0 276 001 SAI | (29.5.15)
“Serv. xx km/mi:This menu item is displayed when
the bike manufacturer has set a fixed service appointment
after a certain mileage has been reached.
“Bat. vx.x.x.x”: This is the software version of the battery
pack. This menu item is displayed only when the on-board
computer is in the holder.
“Gear vx.x.x.x”: This is the software version of the auto-
matic transmission. This menu item is displayed only when
the on-board computer is in the holder. This menu item is
displayed only in conjunction with an automatic transmis-
sion.
Error Code Indication
The components of the eBike system are continuously and au-
tomatically monitored. When an error is detected, the respec-
tive error code is indicated in text indication d.
Press any button on the on-board computer 3 or on the oper-
ating unit 10 to return to the standard indication.
Depending on the type of error, the drive unit is automatically
shut off, if required. Continued travel without assistance from
the drive unit is possible at any time. However, have the eBike
checked before attempting new trips.
Trouble-shooting actions may be performed by the
owner except those explicitly noted as “Contact your
Bosch eBike dealer”.
Code Cause Corrective Measure
410
One or more buttons of the on-board
computer are blocked.
Check if any buttons are blocked, e.g. from dirt or debris. Clean the
buttons, if required.
414
Connection problem of the oper-
ating unit
Have connections and contacts checked.
418
One or more buttons of the oper-
ating unit are blocked.
Check if any buttons are blocked, e.g. from dirt or debris. Clean the
buttons, if required.
422
Connection problem of the drive unit Have connections and contacts checked.
423
Connection problem of the eBike
battery pack
Have connections and contacts checked.
424
Communication error among the
components
Have connections and contacts checked.
426
Internal time-out error Restart the system. If the problem persists, contact your Bosch eBike
dealer. In this error status, it is not possible to display or adjust the wheel
circumference in the basic settings menu.
430
Internal battery pack of the on-board
computer is empty.
Charge the on-board computer (in the holder or via the USB port).
431
Software version error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
440
Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike
dealer.
450
Internal software error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
490
Internal error of the on-board
computer
Have the on-board computer checked.
500
Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike
dealer.
502
Bike lighting error Check the light and the associated wiring. Restart the system. If the
problem persists, contact your Bosch eBike dealer.
503
Error of the speed sensor Restart the system. If the problem persists, contact your Bosch eBike
dealer.
510
Internal sensor error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
511
Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike
dealer.

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