Bosch KGE Series - Service Diagnostics and Support; Automatic Self-Test Program; Customer Service and Repair Information

Troubleshooting en
25
14 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting are lit.
Showroom mode is switched on.
1. Press and hold for 9–11seconds until an
audible signal sounds.
2. After a short time, check whether your appliance is
cooling.
The LED lighting does
not work.
Different causes are possible.
▶ Call customer service.
The customer service number can be found in the
enclosed customer service directory.
or appears in the
temperature display.
The electronics have detected a fault.
1.
Switch off the appliance. →Page15
2. Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
3. Reconnect the appliance after five minutes.
4. If the message still appears on the display, call cus-
tomer service.
The customer service number can be found in the
enclosed customer service directory.
A warning signal
sounds and
lights up.
Different causes are possible.
▶ Press .
a The alarm is switched off.
The appliance door is open.
▶ Close the appliance door.
The temperature dif-
fers greatly from the
setting.
Different causes are possible.
1.
Switch off the appliance. →Page15
2. Switch the appliance back on after fiveminutes.
→Page15
‒ If the temperature is too warm, check the temper-
ature again after a couple of hours.
‒ If the temperature is too cold, check the temper-
ature again on the following day.
The base of the refri-
gerator compartment
is wet.
The condensation channel or drainage hole are
blocked.
▶ Clean the condensation channel and the drainage
hole. →Page22