Troubleshooting Steps
Symptom Corrective Steps
– The
midspan
does not
power up.
1. Verify that a reliable power cord is used.
2. Verify that the voltage at the power inlet
is between 100 and 240 VAC.
3. Remove and re-apply power to the device
and then check the indicators during power
up sequence.
– The
midspan
does not
operate, but
no port
indicator is
lit.
1. Verify that the midspan detects the
camera.
2. Verify that you are using a standard
Category 5/5e/6, straight-wired cable, with
four pairs.
3. If an external power splitter is used,
replace it with a splitter known to operate.
4. Verify that the input Ethernet cable is
connected to the Data In port.
5. Verify that the camera is connected to the
Data & Power Out port.
6. Try to reconnect the camera to a different
midspan. If the camera works, then there is
probably a faulty port or RJ45 connection
on the midspan.
7. Verify that there is not a short over any of
the twisted pair cables or over the RJ45
connectors.
20 en | Troubleshooting High PoE Midspans
2015.06 | 3.1 | F.01U.304.912 Bosch Security Systems
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