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Fault Possible cause Remedial action
Water drips on the floor
Water pan at the rear bottom of the appliance not
properly levelled or draining spout not properly
positioned to the pan or spout blocked.
Ice in the ice bucket is melt to water, caused by
power failure.
Check water pan and draining spout at the rear.
Check ice bucket and empty it, if necessary.
Dispenser ist not working Water storage box empty or not installed
correctly. Child lock active or freezer door open.
Check water storage box. Deactivate child lock.
Close freezer door.
Ice is not dispensed After installation, it will take several hours until
the freezer has reached it's temperature and ice
cubes can be produced.
Ice cubes s tick together in the ice bucket or ice
stuck in the chute.
Ice maker is turned off.
Check ice cute. Check ice bucket and empty it,
if necessary.
Turn on the ice maker.
Customer service
Your local Customer service can be found in the
telephone directory or in th e Customer service index.
Please provide Customer service with the appliance
product number (E-Nr.) and production number
(FD-Nr.).
These specifications can be found on the rating plate.
To prevent unnecessary call-outs, please assist
Customer service by quoting the product and produc
tion numbers. This will save you additional costs.
Repair order and advice on faults
Contact information for all countries can be found on
the enclosed Customer service list.
GB 0344 892 8979 Calls charged at local or mobile
rate.
IE 01450 2655 0.03 € per minute at peak.
Off peak 0.0088 € per minute.
US 800 944 2904 toll-free
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