en-us Troubleshooting
52
Issue Cause and troubleshooting
Special salt refill in-
dicator lights up.
Sensor does not detect special salt tablets.
▶ Do not use special salt tablets.
Refill indicator for
special salt does not
light up.
Water softening system is switched off.
▶ Adjust water softening system
Refill indicator for
rinse aid lights up.
No rinse aid.
1.
Add Rinse aid →
Page25
.
2. Set the amount of rinse aid to be dispensed.
→
"Setting the amount of rinse aid", Page26
Refill indicator for
rinse aid does not
light up.
Rinse aid system is switched off.
▶ Set the amount of rinse aid.
All LEDs light up or
flash.
Electronics have detected a fault.
1. Press the main switch button for approx. 4sec-
onds.
→
"Controls", Page13
The appliance is reset and restarted.
2. If the problem occurs again:
‒ Switch off the appliance.
‒ Unplug the power plug or switch off the cir-
cuit breaker in the fuse box.
‒ Wait at least 2minutes.
‒ Switch on the circuit breaker in the fuse box
or plug in the power plug.
‒ Switch on the appliance.
3. If the problem occurs again:
‒ Contact customer service.
→
"Customer Service", Page56
Water is left in the
appliance at the end
of the program.
Filter system or area under the filters is blocked.
1.
Clean the Filters →
Page41
.
2.
Clean the Wastewater pump →
Page54
.
Program has not yet ended.
▶ Wait until the program ends or terminate the
program with Reset.
▶
→
"Terminating the wash cycle", Page33
Appliance cannot be
switched on or oper-
ated.
Software update is taking place.
▶ Wait until the software update has finished.
Appliance functions have failed.
1. Pull out the power cord plug or switch off the
breaker.
2. Wait at least 2minutes.
3. Connect the appliance to the power supply.
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