Bosch SHX78CC5UC - Troubleshooting

Troubleshooting en-us
45
Troubleshooting
17 Troubleshooting
Troubleshooting
You can eliminate minor issues on your appliance yourself. Please read the
information on eliminating issues before contacting Customer Service. This may
avoid unnecessary repair costs.
Issue Cause and troubleshooting
E:20-60 lights up
alternately.
Appliance has detected that the heating element is
calcified.
1. Descale the appliance.
2. Operate the appliance with the Water softening
system.
1
E:21-30 lights up
alternately.
Intake opening of Zeolite container is covered by items
of dishware.
▶ Rearrange the dishware in the appliance so the In-
take opening of the Zeolite container → Page11 is no
longer obstructed.
E:30-00 lights up
alternately.
Water protection system is activated.
1. Close the water supply valve.
2.
Contact customer service → Page60 .
E:31-00 lights up
alternately.
Water protection system is activated.
1. Close the water supply valve.
2.
Contact customer service → Page60 .
E:32-00 lights up
alternately or indicator
for water supply lights
up.
Water supply valve is closed.
1. Open the water supply valve.
2. Terminate the wash cycle.
→ "Terminating the wash cycle", Page35
3. Start a wash cycle.
4. If the problem occurs again:
‒ Contact the customer service.
→ "Customer Service", Page60
Inlet hose is kinked or blocked.
▶ Contact customer service.
→ "Customer Service", Page60
Water supply valve is jammed or clogged up.
1. Open the water supply valve.
The flow rate must be at least 10 l/min when the
water supply is open.
1
Depending on the appliance specifications