Bosch TASSIMO my way 2 TAS65 Series - Brewing Unit Cannot Be Closed; Brewing Unit Cannot Be Opened

12en
Problem Cause Solution
Thebrewingunit
cannot be closed.
The piercing unit
and/ortheTDISC
support have not been
correctly inserted.
Press the piercing unit into its holder using
both thumbs and check the position of the
TDISCsupport.
TheTDISChas
not been correctly
inserted.
ReplacethedamagedTDISCwithanewone.
PlacetheTDISCwiththeprintedsidefacing
downwardssothatthetabisrestinginthe
intended slot.
Thebrewingunitisnot
closed properly.
Cleanthebrewingunitwithasoft,dampcloth,
paying particular attention to the lid area.
Presstheliddownuntilitaudiblyclicksinto
place.
Thebrewingunit
cannot be opened.
Thebrewingunitis
still locked.
Onlyopenthebrewingunitwhenthestatus
display Y has stopped flashing and remains lit
continuously.
Unplugthemainsplug.Ifthebrewingunitstays
locked, contact the TASSIMO careline.
FillwatertankR
lightsup.
There is not enough
waterinthewater
tank.
Fillthetankwithcold,freshwaterasfarasthe
maxmark.Reinsertthewatertank.
FillwatertankR lights
up even though there
isenoughwaterinthe
watertank.
Thefloatinthewater
tank is stuck.
Cleanthewatertankandfreethefloat.
Thewatertankisnot
inserted correctly.
Checkthatthewatertankiscorrectlyinserted.
FillwatertankR
and Descale Q
are flashing simulta-
neously and it is not
possible to prepare
drinks.
There is a fault on the
machine.
Unplug the mains plug. Please contact the
TASSIMO careline.
Descale Q lights up
or starts flashing.
The appliance needs
to be descaled.
Descale the appliance. Please refer here to the
section Descaling.
Descale Q lights up
or starts flashing even
though decalcified
waterhasbeenused.
Evendecalcifiedwater
containslowamounts
of calcium carbonate.
Descale the appliance. Please refer here to the
section Descaling.
Thequalityof
the crema has
deteriorated.
The beverage outlet is
sticky or dirty.
Cleanthebeverageoutlet.Pleasereferhereto
the section Cleaning.
CleanthebrewingunitwiththeorangeService
TDISC.Pleasereferheretothesection
Cleaning.
Build-up of limescale
in the appliance.
Descale the appliance. Please refer here to the
section Descaling.
Troubleshooting