Bosch TASSIMO my way 2 TAS65 Series - No LED is Lit; Controls Unresponsive; Appliance Not Working; Brewing Starts, No Beverage Dispensed

11
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Troubleshooting
Thefollowingtablecontainssolutionstoproblemsorfaultswhichmayoccurduring
operation of the appliance and that can be easily rectified at home. If you are not
satisfiedwiththesolutionsprovidedhere,pleasecontactourCustomerService
department.
Further customer service information can also be found online:
www.bosch-home.com
www.tassimo.com
Problem Cause Solution
No LED is lit. The appliance is in idle
mode.
Press Start / Stop button.
The controls do not
respond to touch.
Technical fault. Unplug the mains plug. Wait for approx.
5minutes.Reinsertthemainsplugintothe
socket.
The control panel is
dirty.
Unplugthemainsplug.Cleanthedisplay
elements/controlswithasoft,dampcloth.Re
insert the mains plug into the socket.
The appliance is not
workingandnoneof
the display elements
are lighting.
The appliance has no
powersupply.
Checktoseewhethertheapplianceis
connected to the mains.
Thebrewingstarts,
howeverthereisno
beverage dispensed.
Thewatertankisnot
inserted correctly.
Checkthatthewatertankiscorrectlyinserted.
Thewatertankwas
removed during the
brewingstageorthere
is air in the system.
Startthecleaningprocesswiththeorange
ServiceTDISC.Pleasereferheretothesection
First Time Use,Steps2 – 14.
Thefloatinthewater
tank is stuck.
Cleanthewatertankandfreethefloat.
Thebrewingwillnot
start.
NoTDISCinserted. CheckthataTDISChasbeeninserted.
The appliance does
not recognise the
TDISCbarcode.
Thedisplays/buttons
for drink intensity,
drink temperature and
drink size are flashing.
CleantheTDISCreadingwindowwithasoft,
damp cloth.
SmoothoutthefoiloftheTDISCwithyour
finger so that the bar code can be read.
UseanewTDISC.
If the problem persists, contact the TASSIMO
careline.
Thebrewingunitisnot
closed properly.
Cleanthebrewingunitwithasoft,dampcloth,
paying particular attention to the lid area.
Theappliancewasnot
pluggedinwhenthe
TDISCwasinserted.
Checkthattheapplianceispluggedintothe
powersupplybeforeinsertingtheTDISC.