Faults and what to do about them. en
23
Faults and what to do about them.
Faults Cause/remedy
Water is running out. ■ Attach the drain hose correctly or replace it. ~ Page 29
■ Tighten the threaded joint on the inlet hose. ~ Page 28
Water not flowing in.
Detergent is not being dis-
pensed.
■ Has the Start button been pressed?
■ Is the tap turned on? ~ Page 28
■ Could the filter be clogged? Clean the filter. ~ Page 21
■ Is the inlet hose kinked or trapped?
The door cannot be
opened.
■ The safety function is activated. Stop programme? ~ Page 16
■ $ Rinse Stop (without final spin) selected?
■ Can the door only be opened by the emergency release? ~ Page 21
Programme does not
start.
■ Has the Start button been pressed to pause the programme?
■ Is the door closed?
The water is not draining. ■ $ Rinse Stop (without final spin) selected?
■ Clean the drain pump. ~ Page 20
■ Clean the drain pipe and/or the drain hose.~ Page 21
Water is not visible in the
drum.
■ Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed.
Distribute small and large items of washing in the drum.
■ Has the additional programme setting p Easy-Iron also been selected?
■ Is the selected speed too low?
The spin cycle runs sev-
eral times.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance.
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault; the foam detection system is active – a rinse cycle has been
switched on.
Residual water in the care
product dispenser.
■ Not a fault – the effectiveness of the care product is not affected.
■ If necessary, clean the insert and detergent drawer. ~ Page 19
There are odours or
greasy deposits in the
washing machine.
■ Run the Cottons 90 °C programme without any laundry. Use standard
detergent for this.
The indicator light for N
Wash is flashing. Foam
may also be leaking from
the detergent drawer.
■ Have you used too much detergent? Mix one tablespoon of fabric softener
with 1/2 litre of water and pour into compartment II (not for outdoor fabrics
or those made with down). Use less detergent in the next washing cycle.
Loud noises, vibrations
and machine “movement”
during the spin cycle.
■ Appliance aligned? Align the appliance. ~ Page 30
■ Are the appliance's feet secured? Secure the appliance's feet. ~ Page 30
■ Have the transport braces been removed? Remove the transport braces.
~ Page 26
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