Bose ControlSpace CC-16 User Manual (English)

Questions and Answers:

A
Andrew TurnerAug 8, 2025
What to do if Volume or Select buttons not working on Bose ControlSpace CC-16 Controller?
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  Ronald ClarkAug 8, 2025
  If the Volume or Select up/down buttons on your Bose Controller aren't responding, try these steps: First, make sure the device is connected to an ESP-88. Then, check the wiring polarity to the ESP-88 (A->A, B->B). Also, verify the DIP switch settings, ensuring '2X' is ON. If it's a long run, confirm the termination DIP switches are ON. Using the Designer software, check that the Select and/or Volume parameters have been programmed and that the controls have been linked to signal processing blocks in the ESP-88. Finally, ensure the CC-16 address (set with DIP switches) matches the address of the device programmed in Designer.
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Jason FriedmanAug 13, 2025
How to troubleshoot a Bose ControlSpace CC-16 with no power?
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  Lee JonesAug 13, 2025
  If your Bose Controller has no power, ensure the power supply is correctly wired and plugged in. If you're sharing a supply with other CC-16s, try disconnecting them. Also, verify that the power supply is DC and provides a minimum of 100mA at 8V.
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jwardAug 19, 2025
Why is there no sound from my Bose Controller?
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  Diane GonzalezAug 20, 2025
  If your Bose Controller powers on but there's no sound, first check that the system is not muted. Also, check that other components (sources and amps) are not muted and are correctly wired.
G
gayscottAug 26, 2025
What to do if Designer cannot find Bose ControlSpace CC-16 device?

Bose ControlSpace CC-16 Specifications

General

Type	Zone Controller
Number of Zones	16
Connectivity	Ethernet
Control	Volume, Mute, Source selection
Connectors	RJ45
Compatibility	Bose ControlSpace
Power Supply	Power over Ethernet (PoE)
Software	Bose ControlSpace Designer