What to do if my Bose Headphone doesn’t charge?
If your Bose Headphone isn’t charging, ensure the headphones are correctly placed in the charging case. Also, verify that the charging case battery isn't depleted. Check for any dirt or debris on the charging conductors inside the case or on the earbuds. If the headphones have been exposed to extreme temperatures, allow them to return to room temperature before attempting to charge again.
Why won't my Bose Headphone connect to my mobile device?
If your Bose Headphone isn't connecting to your mobile device, first ensure that your device supports Bluetooth. Then, on your mobile device, turn Bluetooth off and then on again. Delete your Bose Headphone from the Bluetooth list and reconnect. Move your mobile device closer to the headphones, away from obstructions. You can also clear the headphone pairing list and try connecting again.
How can I find my lost Bose Headphone earbuds?
To find your lost Bose Headphone earbuds, use the Bose® Connect app. Note that the Find My Buds setting must be enabled in the app before the earbuds are lost.
What to do if there is no sound from my Bose Headphone?
If you're not getting any sound from your Bose Headphone, start by ensuring the audio is playing on your mobile device. Check the headphone charging status by placing them in the charging case; charge if needed. Increase the volume on both the headphones and your device. Press the Bluetooth button to confirm the correct device is connected. Move closer to your device, ensuring no obstructions. You might also try a different music source.
Why is my Bose Headphone charging case not charging?
If the charging case for your Bose Headphone isn’t charging, check the case battery level by pressing the button on the front. If needed, charge the case using the supplied USB cable, ensuring both ends are securely connected. If the case has been exposed to extreme temperatures, let it return to room temperature before trying again.
Why does my Bose Headphone have poor sound quality?
If you experience poor sound quality with your Bose Headphone, ensure both headphones fit securely in your ear. Try a different music source or another mobile device. Move your device closer to the headphones, away from obstructions. Also, clear any debris or wax from the earbuds and nozzles. Finally, confirm your headphones are connected via the Stereo A2DP Bluetooth profile in your device's Bluetooth settings.
What to do if there is no sound from one earbud of my Bose Headphone?
If you're not getting sound from one earbud of your Bose Headphone, place both earbuds in the charging case until they magnetically snap into place, and the charging indicators blink white. Then, remove the earbuds.
General| Rechargeable battery | Yes |
|---|---|
| Battery recharge time | 2 h |
| Continuous audio playback time | 5 h |
| Quantity | 1 |
| Cables included | USB |
| Headset type | Binaural |
| Product type | Headset |
| Product color | Black |
| Wearing style | In-ear |
| Volume control | Digital |
| Recommended usage | Sports |
| Protection features | Rain proof, Sweat resistant |
| International Protection (IP) code | IPX4 |
| 3.5 mm connector | No |
| USB connectivity | - |
| Bluetooth profiles | HFP |
| Connectivity technology | True Wireless Stereo (TWS) |
| Impedance | - Ω |
| Ear coupling | Intraaural |
| Headphone frequency | - Hz |
| Intraaural headphones type | Earbuds |
| Microphone type | Built-in |
Weight and Dimensions| Depth | 30.48 mm |
|---|---|
| Width | 25.4 mm |
| Height | 31.75 mm |
| Charging case weight | 80 g |
| Left earpiece weight | 9 g |
| Charging case dimensions (W x D x H) | 100 x 47.5 x 37.5 mm |
Detailed safety warnings and precautions for product usage.
Compliance information for FCC, Industry Canada, and radio frequency regulations.
EU compliance declarations and Bluetooth frequency band specifications.
Table detailing hazardous substance content in product components per China regulations.
Taiwan hazardous substance table and contact information for regional importers.
Overview of app features like Find My Buds, customization, and software updates.
Lists and illustrates all items included in the product packaging.
Details the IPX4 sweat and weather resistance rating of the headphones.
Explains the buttons and functions on the headphones and charging case.
Instructions on how to open the charging case using its button.
How to turn the headphones on and how the standby timer functions.
Steps to turn off the headphones by placing them in the charging case.
Details on controlling music playback and volume using earbud buttons.
How to answer, end, manage calls, and activate voice control features.
Guidance on selecting and properly inserting StayHear+ Sport ear tips for an optimal fit.
Step-by-step guide on how to remove and attach StayHear+ Sport ear tips.
Instructions for placing earbuds in the case to charge them.
Information on headphone charging time, usage duration, and checking battery levels.
How to charge the case and details on charging time and its capacity for earbuds.
How to check the remaining battery charge of the charging case using indicators.
Explains the meaning of Bluetooth indicator light states on the earbuds for connection status.
Details the battery level indicators on the charging case and their meanings.
Describes the charging status indicators for individual earbuds.
Information on available languages for voice prompts and how to change them.
Instructions for connecting the device using the recommended Bose Connect app.
Steps to connect the headphones using the device's native Bluetooth settings.
How to disconnect and reconnect mobile devices to the headphones.
Guide to pairing and managing multiple Bluetooth devices with the headphones.
Instructions for identifying, reconnecting, and clearing paired devices.
Procedures for cleaning the headphones and information on ordering replacement parts.
Details about the product's limited warranty and registration.
Troubleshooting common issues like power, connection, and charging problems.
Solutions for specific problems like no sound, poor sound quality, or tips falling off.
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