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Bose QuietComfort Headphones User Manual

Bose QuietComfort Headphones
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QUIETCOMFORT HEADPHONES
Cue the
music.
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Bose QuietComfort Headphones Specifications

General IconGeneral
TypeOver-ear
Bluetooth Version5.1
MicrophoneYes
Charging Time2.5 hours
FoldableYes
Noise CancellationYes, Active Noise Cancellation (ANC)
Battery LifeUp to 24 hours
Quick Charge15 minutes for 3 hours of playback
Weight240 grams

Summary

BOSE MUSIC APP

DOWNLOAD BOSE MUSIC APP

Install the Bose Music app on your mobile device to manage headphones and settings.

ADD TO EXISTING ACCOUNT

Connect your headphones to your existing Bose Music account for synchronized settings.

HEADPHONE CONTROLS

DEVICE BUTTONS AND PORTS OVERVIEW

Diagram identifying the location of buttons and ports on the headphones.

POWER ON HEADPHONES

Instructions to turn on the headphones using the power switch.

POWER OFF AND AUTO-OFF

Instructions for powering off the headphones and configuring the auto-off feature.

MEDIA PLAYBACK AND VOLUME

Controls for media playback, volume adjustment, and track skipping.

PHONE CALL MANAGEMENT

Controls for answering, ending, and managing phone calls.

NOISE CANCELLATION OPERATION

How to switch between noise cancelling modes using the action button.

MOBILE VOICE CONTROL

Using headphones to access your device's voice assistant.

SHORTCUTS

USING YOUR SHORTCUT

How to activate a pre-set shortcut with the action button.

CUSTOMIZE OR DISABLE SHORTCUT

Changing or disabling shortcuts via the Bose Music app.

NOISE CANCELLATION

NOISE CANCELLING MODES

Description of Quiet, Aware, and Custom noise cancelling modes.

CHANGE NOISE CANCELLING MODE

How to switch between noise cancelling modes using the action button.

NOISE CANCELLATION DURING CALLS

How noise cancellation and self voice function during calls.

USE NOISE CANCELLATION ONLY

Steps to use noise cancellation without audio or call interruptions.

BLUETOOTH CONNECTIONS

CONNECT USING BOSE MUSIC APP

Guide to pairing headphones with the Bose Music app.

CONNECT VIA MOBILE BLUETOOTH MENU

Instructions for connecting via device's Bluetooth settings.

MANAGE MOBILE DEVICE CONNECTIONS

Disconnecting, reconnecting, and identifying connected mobile devices.

SWITCH AND CLEAR DEVICE LIST

Switching between devices and clearing the paired device list.

BATTERY

CHARGE THE HEADPHONES

Connecting headphones to a USB power source for charging.

HEADPHONE STATUS

BLUETOOTH AND BATTERY STATUS LIGHTS

Interpreting status lights for Bluetooth connection and battery level.

CHARGING AND ERROR STATUS LIGHTS

Interpreting status lights for charging and error conditions.

WIRED CONNECTION

CONNECT AUDIO CABLE AND MICROPHONE

How to use the audio cable for wired listening and calls.

CONNECT BOSE PRODUCTS

CONNECT TO SMART SPEAKER OR SOUNDBAR

Linking headphones with Bose Smart Speakers or Soundbars.

RECONNECT TO SMART SPEAKER OR SOUNDBAR

Reconnecting headphones to previously paired Bose audio devices.

CARE AND MAINTENANCE

STORE THE HEADPHONES

Instructions on how to fold and store the headphones for convenient storage.

CLEAN HEADPHONES AND ORDER PARTS

How to clean headphones and order replacement parts.

WARRANTY AND SERIAL NUMBER LOCATION

Information on limited warranty and finding the serial number.

TROUBLESHOOTING

INITIAL TROUBLESHOOTING STEPS

Basic steps to resolve common headphone problems.

CHARGING AND NO SOUND ISSUES

Solutions for headphones not charging or producing no sound.

SOUND QUALITY AND CONNECTION ISSUES

Troubleshooting poor sound quality and audio cable connection problems.

CALL AND PRODUCT CONNECTIVITY ISSUES

Resolving issues with calls, voice prompts, and Bose product connections.

RESET THE HEADPHONES

Steps to reset unresponsive headphones to a working state.

RESTORE TO FACTORY SETTINGS

Resetting headphones to their original out-of-box configuration.

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