To Next PageTo Next PageWhat to do if my Bose Headphone microphone is not picking up sound?
First, ensure that you are using a compatible device. Next, verify that the audio cable is securely connected to your device. Also, ensure that the microphone is not being blocked or covered. The microphone is located on the back of the Answer/End button, and you may notice a small opening for it.
What to do if my Bose SoundTrue Around-Ear Headphones II device is not responding to remote button presses?
Ensure the audio cable is securely connected to your device. If you are using multi-press functions, try varying the speed of your presses.
Why is there no audio or audio in only one earcup of my Bose SoundTrue Around-Ear Headphones II Headphone?
Make sure that both ends of the audio cable are firmly connected. If the issue persists, try using another audio device to rule out a problem with the original device.
What to do if my Bose SoundTrue Around-Ear Headphones II cushion is misshaped?
The high-density earcup foam will regain its shape after a few minutes in a neutral position. There is no need to take any action.
What to do if I hear distorted bass on my Bose SoundTrue Around-Ear Headphones II Headphone?
Make sure that both ear cushions are firmly secured. This can often resolve issues with distorted bass.
Key warnings to prevent hearing damage, ensure safety during use, and avoid product damage.
Guidelines on proper disposal of the product as electronic waste for environmental protection.
A welcome message acknowledging the purchase of Bose SoundTrue headphones.
Identifies and illustrates the main physical parts of the Bose SoundTrue headphones.
Instructions on how to properly wear the headphones for comfort and optimal sound.
Steps to securely connect the headphones to a compatible device using the audio cable.
Explanation of the in-line remote buttons for controlling volume, calls, and playback.
Details on managing calls (answering, ending, declining) and using voice control features.
How to play, pause, skip forward, and skip backward audio or video content.
Instructions on how to fold the earcups for convenient and safe storage.
A guide to reattaching earcup cushions if they become detached from the headphones.
Solutions for common audio or connectivity issues encountered with the headphones.
Recommended method for cleaning the external surfaces of the headphones.
Information on how to order replacement parts or accessories for the headphones.
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