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• Periodically check all connections for leaks.
• Replace any connectors and filter housings with proper replacement parts. Contact customer service to
order replacement parts.
• Always use the proper replacement filter with the correct size and length.
• Replace the plumber’s tape on all threaded connections and fittings annually.
Care and Cleaning
• Avoid using strong volatile solvents such as soap, detergent, diluent, gasoline, or ethyl alcohol when
cleaning the product. These solvents result in cracking, scratching, and discoloration.
• If the faucet will not be in use for an extended amount of time, shut o feed-water adapter.
• Do not lay the engine on its side.
• Do not place the product in direct sunlight.
Troubleshooting
Problem Probable Cause Solution
The amount of water being
dispensed decreases
significantly.
• The filter is blocked.
• The filter needs to be replaced.
• The feed water adapter is not
completely open.
• Clean or replace the filter.
• Ensure the feed water adapter is
fully open.
The water quality is poor. • The filter needs to be replaced.
• The product has not been used
in a long time.
• The quality of water and the
water source are poor.
• Replace the filter.
• Dispense water for at least 3 minutes
to flush out any impurities.
• Ensure your water source is
municipal tap water.
The engine leaks water. A component in the engine has
failed.
Shut o the water at the main source,
and report this issue to customer
service.
The product is not dispensing
water after changing the filter.
Air is being blocked. Shut o water, uninstall then reinstall
filter, then turn water on again.
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