RINNAI NEW ZEALAND
-
LIMITED WARRANTY
Climate
Ducted Gas Heaters, Refrigerated Air-Conditioning and Associated Appliances
NOTICE TO CONSUMERS UNDER NEW ZEALAND CONSUMER LAW
Our goods and services come with guarantees that cannot be excluded under the New Zealand Consumer
Law.
For a major failure with a good, you are entitled to a replacement or refund and compensation for any other
reasonable foreseeable loss or damage. If the failure does not amount to a major failure and if the goods fail
to be of acceptable quality, you are also entitled to have the goods repaired or replaced.
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under the New Zealand Consumer Law and any other law which may apply to the goods and or services.
Warranty summary
1 DEFINITIONS
The terms listed below shall have the following meanings:
1 “Authorised Service Agent” means an independent service contractor authorised by Rinnai or Rinnai service
personnel.
2 “Rinnai” means Rinnai New Zealand Ltd (Company Registration Number 94694) and any related company.
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refrigeration mechanics, electricians or other relevant tradespeople) to certify that any prescribed works comply
with applicable regulatory requirements.
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5 ³,QVWDOODWLRQ6LWH´ means the site at which the Product is originally installed.
6 ³1RUPDO%XVLQHVV+RXUV´ means 8:30am to 5:00pm Monday to Friday, excluding public holidays.
7 ³2SHUDWLQJ,QVWDOODWLRQ ,QVWUXFWLRQV´ means the user manual or other documentation which provides
detailed instructions on the proper operation and maintenance of the Product.
8 ³2WKHU $SSOLFDWLRQV´ means any Product used for purposes other than Residential & Light Commercial
Applications. Other Applications may include but are not limited to factory, IT/Server room, telephone exchange,
processing area (e.g. bakery, kitchen, warehouse, swimming pool, agricultural facilities such as a nursery). Any
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be classed as being part of an “Other Application” regardless of the purpose of use of the existing system into
which such product has been installed.
9 “Purchaser”PHDQVWKHHQGXVHURIWKH3URGXFWWKHSHUVRQQDPHGDVRZQHULQWKH:DUUDQW\FHUWL¿FDWHWKH
holder of the Proof of Purchase or the holder of a property transfer document where the Product is included
as part of the chattels.
10 “Product” means the equipment purchased by the Purchaser and described in Section 2 of this document.
11 ³3URRIRI3XUFKDVH´ means a Tax Invoice or Receipt in respect of the Product. In the case of new constructions,
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installation work in the manner prescribed by local and statutory regulations, including compliance with any
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13 ³5HVLGHQWLDO/LJKW&RPPHUFLDO$SSOLFDWLRQV´ means any Product for use in residential or light commercial
applications where
a) the Product is solely used for the purpose of human comfort; and
b) WKH DPELHQW WHPSHUDWXUH RI WKH VSDFH WKH 3URGXFW LV LQWHQGHG WR KHDW RU FRRO LV LQÀXHQFHG VROHO\ RU
primarily by natural exterior weather conditions rather than by man-made or mechanical heat sources.
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nursing homes, hospitals, health care premises, shopping centres, and retail stores.
Rinnai 32 Ducted Gas Heater OM