4 WARRANTY EXCLUSIONS
4.1 The following exclusions may cause the warranty to become void and will result in a service charge and cost
of parts (if required).
a) Accidental damage and acts of God.
b) Failure due to abuse or misuse, improper maintenance or improper storage.
c) Failure due to incorrect or unauthorised installations including but not limited to the use of products,
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d) Failure or damage caused by alterations, service or repair work carried out by persons other than Rinnai
service persons or service centres.
e) :KHUHLWLVIRXQGWKDWWKHUHLVQRIDXOWZLWKWKHDSSOLDQFHDQGWKHLVVXHLVUHODWHGWRWKHLQVWDOODWLRQRULV
due to the failure of electric or gas supplies.
f) Noise caused by minor contraction, movement or expansion of certain parts.
g) Cost of building work to access parts that need repair or replacement, or the costs of building repairs
afterwards.
h) Subjective issues such as noise or smell that Rinnai have investigated (or a Rinnai service agent has
investigated) and are established to be within normal operating parameters.
5 PURCHASE DETAILS
5.1 Please keep these details in a safe place for future reference.
ATTACH YOUR PROOF OF PURCHASE HERE:
Retailer: _________________________________________________________________________________
Retailer address: __________________________________________________________________________
Date of purchase: _________________________________________________________________________
Product details: Record your purchase details below
_______________________________________________________________________________________
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a) 5HJLVWHU\RXUSURGXFWRQOLQHDWZZZULQQDLFRQ]UHJLVWHU<RX¶OOQHHGWRNQRZWKHPRGHODQGDOVRWKH
serial number which is shown on the sticker on the back page of this manual.
HOW TO MAKE A WARRANTY CLAIM
If you wish to make a warranty claim in respect of any Portable Product, please return it to the place of purchase,or
if that is not possible, contact Rinnai to enquire about alternative arrangements.
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below to make arrangements for an Authorised Service Agent to inspect the product.
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out fee where, on inspection, the alleged defect is found by Rinnai’s Authorised Service Agent not to be covered
by this warranty or any statutory consumer guarantee applicable to the Product.
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warranty. Please read them fully and carefully before making a claim.
Contact Rinnai New Zealand at: 5LQQDLRQ5,11$,_LQIR#ULQQDLFRQ]
Rinnai 34 Ducted Gas Heater OM
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