Symantec
™
Endpoint Detection and Response 4.5 Installation Guide for the S550
appliance
Table of Contents
Copyright statement............................................................................................................................ 4
System Requirements..........................................................................................................................5
Symantec EDR version support for appliances........................................................................................................... 5
Browser requirements for the EDR appliance console............................................................................................... 5
System requirements for Symantec Endpoint Protection integration....................................................................... 5
Planning for installation...................................................................................................................... 7
Pre-installation checklist for physical appliances........................................................................................................7
Physical appliance installation worksheet.................................................................................................................... 8
About operating roles, operating modes, and network connections.......................................................................11
About selecting a network scanner............................................................................................................................. 13
About network configurations and port connections................................................................................................13
Where to place the appliance in your network for best results............................................................................... 15
Required firewall ports.................................................................................................................................................. 19
Proxy recommendations................................................................................................................................................23
Symantec EDR platform support matrix......................................................................................................................23
Obtaining a Symantec EDR license file and installing it........................................................................................... 24
Installing the physical appliance......................................................................................................25
S550 appliance installation workflow.......................................................................................................................... 25
Connecting the cables on the S550 appliance........................................................................................................... 26
Powering on the S550 appliance and verifying the LEDs......................................................................................... 27
Configuring the serial terminal or terminal emulation software............................................................................... 28
Rack-mounting the S550 appliance............................................................................................................................. 28
Running bootstrap............................................................................................................................. 33
Running bootstrap to configure the appliance...........................................................................................................33
Running the setup wizard.................................................................................................................35
Running the setup wizard............................................................................................................................................. 35
status_check command.................................................................................................................................................36
Post-installation tasks....................................................................................................................... 37
Completing setup tasks.................................................................................................................................................37
Testing Symantec EDR for successful monitoring or blocking................................................................................. 38
Testing the appliance bypass mode......................................................................................................................... 38
Accessing the EDR appliance console........................................................................................................................39
Appendix Materials............................................................................................................................ 40
Appendix A: Ports, connectors, and indicators on the appliance................................................ 41
About appliance ports, connectors, and indicators...................................................................................................41
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