What does 'Sending Error (Scan to FTP)' mean on my Brother ADS-1500W?
If your Brother Scanner displays 'Sending Error (Scan to FTP)', check that you have writing permission for the destination folder and that the hard disk containing the destination folder is not full. If the hard disk is full, free up some space and try again.
What to do if I have a 'Document Jam' on my Brother ADS-1500W Scanner?
If your Brother Scanner shows 'Document Jam', it could be due to several reasons: the document guides aren't set correctly, the settings aren't suitable for your document, paper dust has accumulated, the document is unacceptable, or it's not loaded properly. Clear the jam and then: * Adjust the document guides. * Confirm the settings. * Clean the pick-up roller and separation pad. * Load an acceptable document properly.
Why is the document jammed in my Brother ADS-1500W?
If your Brother Scanner is jamming documents, it might be caused by paper dust on the pick-up roller or separation pad, foreign objects in the document feeder, an unacceptable document, or scanning a receipt without a carrier sheet. Try these solutions: * Clean the separation pad and pick-up roller. * Remove any foreign objects from the document feeder. * Ensure your document is acceptable. * Use a receipt carrier sheet when scanning receipts.
Why can't I delete a Card Scan shortcut on my Brother ADS-1500W Scanner?
If you cannot delete a Card Scan shortcut (ADS-1500W only) on your Brother Scanner, it's because at least one Card Scan shortcut must remain. Add a new shortcut before deleting the one you want to remove.
What does 'Address Book Full' mean on my Brother ADS-1500W Scanner?
If your Brother Scanner displays 'Address Book Full', delete unnecessary email addresses and try again.
Why doesn't OCR work on my Brother ADS-1500W Scanner?
If OCR (Optical Character Recognition) does not work with your Brother Scanner, increase the scanner resolution. If you are a Macintosh user, ensure that Presto! PageManager is installed on your computer.
What to do if my Brother Scanner shows 'Card Jam'?
If your Brother Scanner displays 'Card Jam', first clear the card jam. To prevent future jams, ensure that no plastic card is left in the card slot when turning the machine on.
What does 'Do not insert card' mean on my Brother ADS-1500W Scanner?
If there is a card jammed in your Brother Scanner, and the scanner displays 'Do not insert card', clear the card jam. Avoid inserting a plastic card while the top cover is open to prevent this issue.
Why won't my Brother ADS-1500W Scanner enter Sleep Mode?
If your Brother Scanner will not enter Sleep Mode (power save mode), it may be because a plastic card is in the card slot. Remove the card.
What does 'Unable to Scan XX' mean on my Brother ADS-1500W Scanner?
If your Brother Scanner displays 'Unable to Scan XX', where XX is an error code, it indicates a machine error. Turn the scanner off and then on again. If the error persists, note the error message and report it to your dealer or Brother Customer Service.
Provides details on product registration benefits and online registration.
Offers access to the Brother Solutions Center for support and FAQs.
Lists Brother's global website, support portal, and regional contact details.
Explains how to use the user manual and its conventions.
Details symbols, cautionary notes, and formatting used in the documentation.
Displays date, time, and status when the machine is idle with the top cover closed.
Enables scanning functions when the top cover is open.
Covers changing keyboard type, backlight brightness, and dim timer settings.
Explains how menu settings are stored and retained.
Details how to adjust beep volume levels for key presses and errors.
Instructions for setting the machine's date and time accurately.
Enables automatic adjustment of the machine's time for Daylight Saving Time.
Confirms software installation and USB cable security before network operations.
Details the included computer license for Brother software suites.
Step-by-step guide to setting up network scanning functionality on Windows.
Instructions for starting the BRAdmin utility for network device management.
Explains ControlCenter4 interface, Home Mode, and Advanced Mode options.
Guides through basic scanning functions like Save, Print, and E-mail in Home Mode.
Covers basic scanning functions in Advanced Mode for detailed control.
Allows modification of default settings for scan buttons like Image, OCR, E-mail, File.
Scan documents directly into graphic viewer/editor applications.
Convert scanned documents into editable text files.
Scan documents directly to an E-mail application as an attachment.
Scan documents directly to a folder on your hard disk.
Steps to install the Brother BR-Receipts application from the DVD-ROM.
Utilize Nuance PaperPort 12SE for scanning with TWAIN/WIA drivers.
Define names and scan actions for custom buttons.
Scan documents directly using the macOS Image Capture application.
Install ISIS scanner driver and Captiva QuickScan Pro trial version.
Steps to install Nuance PDF Converter Professional 8 software.
Install Presto! PageManager for scanning and OCR functionality.
Scan documents using Presto! PageManager application.
Scan documents directly to an FTP server on a local network or the internet.
Instructions for saving scanned documents to a computer via USB.
Choose email recipients from the machine's address book.
Manually input email addresses for sending scanned documents.
Add new email addresses and names to the machine's address book.
Modify existing email addresses and associated names in the address book.
Set up custom shortcuts for frequently used scan configurations.
Register shortcuts specifically for scanning plastic cards.
Edit names or delete basic scan shortcuts.
Edit names or delete card scan shortcuts.
View machine status, usage counters, and error notifications on Windows.
Instructions for cleaning the exterior of the scanner unit.
Lists part numbers and replacement cycles for consumables like Separation Pad.
Resetting the counter after replacing consumables like rollers or pads.
Initial checks to perform when encountering issues with the machine.
Lists common error messages and their corresponding causes and actions.
Troubleshooting steps for jams caused by long documents.
Procedure for clearing jammed plastic cards.
Instructions for finding the machine's serial number using ControlCenter.
Provides basic machine details like memory, power source, and LCD type.
Information on compatible media and interface for USB direct scanning.
Details connectivity options including USB and Wireless LAN.
Information on network setup, security, and management utilities.
Guide to using the touchscreen keyboard for text entry and corrections.
General| Film scanning | No |
|---|---|
| Color scanning | Yes |
| Grayscale levels | 256 |
| Input color depth | 24 bit |
| Maximum scan size | 215.9 x 863.6 mm |
| Output color depth | 8 bit |
| ADF scan speed (b/w, A4) | 18 ppm |
| Enhanced scan resolution | 1200 x 1200 DPI |
| Optical scanning resolution | 600 x 600 DPI |
| Duplex ADF scan speed (b/w, A4) | 18 ipm |
| Black/white scanning color modes | Grayscale, Monochrome |
| Display | LCD |
| Scanner type | ADF scanner |
| Product color | Black, White |
| Display diagonal | 2.7 \ |
| Scan to | E-mail, E-mail Server, File, FTP, Image, OCR, USB |
| Sensor type | Dual CIS |
| Scan drivers | SANE, ICA, ISIS, TWAIN, WIA |
| Daily duty cycle (max) | 500 pages |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Supported network protocols | ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS, DNS Resolver, mDNS, LLMNR, Custom Raw Port/Port9100, FTP Client/Server, SNMPv1/v2c, HTTP/HTTPS, TFTP Client/Server, ICMP, SNTP Client |
| Mobile printing technologies | Brother iPrint & Scan |
| Auto document feeder (ADF) input capacity | 20 sheets |
| Minimum scan area (ADF) | 50.8 x 70.1 mm |
| Scanning media types supported | Business Card, Photo paper, Plain paper, Plastic Card |
| USB version | 2.0 |
| Standard interfaces | USB 1.1, USB 2.0, Wireless LAN |
| Input voltage | 110-220 V |
| Power supply type | AC |
| Power consumption (standby) | 4 W |
| Power consumption (typical) | 14 W |
| Power consumption (PowerSave) | 1.5 W |
| Mac operating systems supported | Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion |
| Windows operating systems supported | Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64 |
| Operating temperature (T-T) | 5 - 35 °C |
| Operating relative humidity (H-H) | 15 - 85 % |
| Sustainability certificates | ENERGY STAR |
| Package depth | 170.1 mm |
| Package width | 381 mm |
| Package height | 205.7 mm |
| Package weight | 2594 g |
| Bundled software | Nuance PDF Converter Professional 8\\r Nuance PaperPort 12SE\\r Presto! PageManager 9\\r Presto! BizCard 6\\r Control Center 4\\r Control Center 2\\r BR-Receipts |
| Online services supported | Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, Picasa, Sky Drive |
Weight and Dimensions| Depth | 104.1 mm |
|---|---|
| Width | 284.4 mm |
| Height | 83.8 mm |
| Weight | 1588 g |
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