Brother DCP-L5600DN Web Connect Guide

Home > Troubleshooting for Brother Web Connect > Error Messages When Using the Brother Web
Connect Feature
Error Messages When Using the Brother Web Connect Feature
Your Brother machine displays an error message if an error occurs. The most common error messages are
shown in the table.
You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center
offers the latest troubleshooting tips.
Go to the Brother Solutions Center at
support.brother.com.
Connection Error
Error Messages
Cause Action
Connection Error 02
Network connection failed.
Verify that the network
connection is good.
The machine is not connected to a
network.
• Verify that the network connection
is good.
• If the Web button was pressed
soon after the machine was turned
on, the network connection may
not have been established yet.
Wait and try again.
Connection Error 03
Connection failed to server.
Check network settings.
• Network or server settings are
incorrect.
• There is a problem with the
network or server.
• Confirm that network settings are
correct, or wait and try again later.
• If the Web button was pressed
soon after the machine was turned
on, the network connection may
not have been established yet.
Wait and try again.
Connection Error 07
Connection failed to server.
Wrong Date&Time.
Date and time settings are incorrect. Set the date and time correctly. Note
that if the machine's power cord is
disconnected, the date and time
settings may have reset to factory
settings.
Authentication Error
Error Messages
Cause Action
Authentication Error 01
Incorrect PIN code. Enter
PIN correctly.
The PIN you entered to access the
account is incorrect. The PIN is the
four-digit number that was entered
when registering the account to the
machine.
Enter the correct PIN.
Authentication Error 02
Incorrect or expired ID, or
this temporary ID is already
used. Enter correctly or
reissue temporary ID.
Temporary ID is valid for 24
hours after it is issued.
The temporary ID that was entered is
incorrect .
Enter the correct temporary ID.
The temporary ID that was entered
has expired. A temporary ID is valid
for 24 hours.
Apply for Brother Web Connect
access again and receive a new
temporary ID, and then use the new
ID to register the account to the
machine.
Authentication Error 03
Display name has already
been registered. Enter
another display name.
The name you entered as the display
name has already been registered to
another service user.
Enter a different display name.
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Brother DCP-L5600DN Specifications

General

Type	all in one
Color	black/gray, multi
Touch Screen	yes
Display Size	3.7 inches
Tray Capacity	50
Output Tray Capacity	150 sheets
Automatic Document Feeder Capacity	70 sheets
Paper Size	ansi a, legal, executive, a4, a5, a6, folio
Paper Handling	letter, legal, executive, a4, a5, a6, envelopes, custom sizes (3.0-8.5" (w), 5.0-14" (l))
Paper Weight	60 grams per square meter
Printing Method	monochromatic
Color Print Speed	0 pages per minute
Mono Print Speed	42 pages per minute
First Page Print Time	7 seconds
Print Resolution Mono	up to 1200 x 1200
Two-Sided Printing	yes
Maximum Number of Pages Per Month	up to 50, 000
Reduction and Enlargement	no
Photo Printing	no
Scanner Type	flatbed
Scan Resolution	up to 1200 x 1200
Duplex Scan	yes
Max Copies	99
Copier Resolution Mono	up to 1200 x 600
Fax Function	no
Cartridges	brother tn820, brother tn850
Number Of Cartridges	1
Internal Memory	yes
Memory Card	no
Network	wired
Connectivity	usb 2.0, ethernet
Mobile Devices Connection	no

Weight and Dimensions

Depth	16.8 inches
Height	16.8 inches
Width	19.5 inches
Net Weight	37.7 pounds