Difficulties Suggestions
Black lines when receiving. The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Left and right margins are cut off
or a single page is printed on two
pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are
using.
See Related Information: Change the Paper Size and Paper Type.
Turn on Auto Reduction.
See Related Information: Shrink Page Size of an Oversized Incoming Fax.
Related Information
• If You Are Having Difficulty with Your Machine
Related Topics:
• Troubleshooting
• Error and Maintenance Messages
• Refill the Ink Tanks
• Unprintable Area
• Check the Print Quality
• Change the Paper Size and Paper Type
• Acceptable Paper and Other Print Media
• Clean the Print Head from Your Brother Machine
• Clean the Print Head from Your Computer (Windows)
• Check the Print Alignment from Your Brother Machine
• Load Paper
• Clean the Machine's Printer Platen
• Clean the Paper Feed Rollers
• Clean the Paper Pick-up Rollers
• Printer Jam or Paper Jam
• Shrink Page Size of an Oversized Incoming Fax
• Paper Weight and Thickness
• Print Settings (Windows)
• Prevent Smudged Printouts and Paper Jams (Windows)
• Clean the Base Pad
• Change the Print Options to Improve Your Print Results
• Reduce Printing Noise
• Correct the Paper Feed to Clear Vertical Lines
• Clean the Print Head Using Web Based Management
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