i
Confidential
CONTENTS
REGULATION ........................................................................................................... iv
SAFETY INFORMATION........................................................................................... vi
CHAPTER 1  TROUBLESHOOTING
1. INTRODUCTION ..........................................................................................................................  1-1
1.1 Checks before Commencing Troubleshooting.....................................................................  1-1
2. OVERVIEW ..................................................................................................................................  1-3
2.1 Cross-section Drawing.........................................................................................................  1-3
2.2 Paper Feeding .....................................................................................................................  1-4
2.3 Operation of Each Part ........................................................................................................  1-5
2.4 Block Diagram .....................................................................................................................  1-6
2.5 Main Components................................................................................................................  1-7
3. LED DISPLAY ..............................................................................................................................  1-8
3.1 LED Display when Operator Call Occurs.............................................................................  1-8
3.2 LED Display when Service Call Occurs.............................................................................  1-10
3.3 Error Messages for Maintenance Printing .........................................................................  1-13
3.4 Error Display when Service Call Occurs............................................................................  1-14
3.5 Image Defects....................................................................................................................  1-15
4. ERROR CAUSE AND REMEDY ................................................................................................  1-16
4.1 Troubleshooting for Paper Feeding Problems ...................................................................  1-16
4.1.1 No paper is fed from paper tray...........................................................................  1-16
4.1.2 Paper becomes wrinkled .....................................................................................  1-17
4.1.3 Paper is curled  ...................................................................................................  1-17
4.1.4 Paper is jammed .................................................................................................  1-18
4.2 Troubleshooting According to Image Defect......................................................................  1-19
4.2.1 Light.....................................................................................................................  1-19
4.2.2 Faulty registration................................................................................................  1-20
4.2.3 Dark.....................................................................................................................  1-20
4.2.4 Poor fixing ...........................................................................................................  1-21
4.2.5 Completely blank.................................................................................................  1-21
4.2.6 Image distortion...................................................................................................  1-22
4.2.7 All black ...............................................................................................................  1-22
4.2.8 Dirt on the back of paper .....................................................................................  1-23
4.2.9 Vertical streaks....................................................................................................  1-23
4.2.10 Black vertical streaks on a light background .......................................................  1-23
4.2.11 Black horizontal stripes .......................................................................................  1-24
4.2.12 White vertical streaks ..........................................................................................  1-24
4.2.13 White horizontal streaks ......................................................................................  1-25