2-59
Confidential
 Completely blank
 Image distortion
<User Check>
- Replace the drum unit with a new one.
- Replace the toner cartridge with a new one.
- Install the latest firmware.
Step Cause Remedy
1
Dirt on the electrodes of the drum 
unit and those of the machine
Clean the electrodes of the drum unit and 
those of the machine. (Refer to Fig. 2-5 and 
Fig. 2-6.)
2
Dirt on the electrodes of the toner 
cartridge and those of the machine
Clean the electrodes of the toner cartridge 
and those of the machine. (Refer to Fig. 2-5 
and Fig. 2-6.)
3
Connection failure of the laser unit 
flat cable
Reconnect the laser unit flat cable.
4
Laser unit attachment failure Reattach the laser unit.
5
Laser unit flat cable failure Replace the laser unit flat cable.
6
Dirt on the electrodes of the high-
voltage power supply PCB
Clean the electrodes of the machine. 
(Refer to Fig. 2-6.)
7
Laser unit failure Replace the laser unit.
8
Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1
Laser unit attachment failure Reattach the laser unit.
2
Laser unit failure Replace the laser unit.
3
Main PCB failure Replace the main PCB ASSY.