Brother MFC-L5850DW Service Manual

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Confidential
4.11 Troubleshooting for Document Feeding Problems
4.11.1 No document is fed
4.11.2 Multiple documents are fed
4.11.3 Document jam
 Paper jam in the ADF cover
<User Check>
• Set the document properly and check that the display on the LCD changes.
• Check that the number of paper set has not exceeded the upper limit in the paper tray.
• Check that the ADF cover is closed correctly.
Step Cause Remedy
1
Document detection actuator
coming off
Reattach the document detection actuator.
2
Connection failure of ADF motor
harness
Check the connection of the ADF motor
harness, and reconnect it if necessary.
3
Boss to push the ADF cover sensor
of the ADF cover
Replace the ADF cover ASSY.
4
Document separate roller failure Replace the document separate roller
ASSY.
5 Damaged ADF drive gear Replace the ADF unit.
6 Main PCB failure Replace the main PCB ASSY.
<User Check>
• Check that paper used for the document is not thinner than 64 g/m
2
.
Step Cause Remedy
1 Abrasion of ADF separation pad Replace the ADF unit.
<User Check>
• Check that the paper used for the document is not thinner than 64 g/m
2
.
• Check that the paper used for the document is not shorter than 147.3 mm.
• Check that the number of paper set has not exceeded the upper limit in the paper tray.
• Check that the ADF cover is closed correctly.
Step Cause Remedy
1
Foreign object inside the area
around ADF cover
Remove foreign objects inside the area
around the ADF cover.
2 Document pinch roller 1 coming off Reattach the document pinch roller 1.
3 ADF cover sensor failure Replace the ADF unit.
4 Main PCB failure Replace the main PCB ASSY.

Brother MFC-L5850DW Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	42 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	9.2 s
Copy speed (black, normal quality, A4)	42 cpm
Scan to	CIFS, Cloud, E-mail, E-mail Server, FTP, File, OCR, USB
Scan drivers	ICA, ISIS, SANE, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Output color depth	24 bit
Scan speed (black)	28 ppm
Scan speed (color)	20 ppm
Input grayscale depth	16 bit
Image formats supported	JPEG, JPG, PNG, TIF, TIFF
Maximum scan resolution	19200 x 19200 DPI
Duplex scan speed (black)	56 ppm
Duplex scan speed (color)	34 ppm
Document formats supported	DOCX, HTM, HTML, PDF, PPTX, RTF, TXT, XLS, XLSX, XML, XPS
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax speed dialing (max numbers)	300
Printing colors	Black
Maximum duty cycle	50000 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 5c, PCL 5e, PCL 6, PDF 1.3
Display	TFT
Control type	Touch
Display diagonal	3.7 \
Market positioning	Business
Email protocols	APOP, IMAP4, POP3, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, WPA-PSK, WPA2-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Near Field Communication (NFC)	No
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS Name Resolution, DNS Resolver, mDNS, LLMNR Responder, LPR/LPD, Custom Raw Port/Port 9100, POP3, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS Server, TFTP Client and Server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP, IMAP4
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, POP3, SMTP Client, FTP Client y Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client y server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan), IMAP4
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	70 sheets
Paper tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper
Paper tray media weight	60 - 120 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Envelopes, Legal, Letter
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 200 g/m²
Auto Document Feeder (ADF) media weight	60 - 105 g/m²
Package depth	525.8 mm
Package width	599.4 mm
Package height	629.9 mm
Package weight	20865 g
Quantity per pack	1 pc(s)
Recommended monthly print volume	3500 pages
Card reader integrated	-
Sound pressure level (printing)	55 dB
AC input voltage	120 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1248 W
Power consumption (off)	0.03 W
Power consumption (ready)	36 W
Power consumption (sleep)	8.4 W
Power consumption (printing)	630 W
Power consumption (average operating)	- W
Energy Star Typical Electricity Consumption (TEC)	0.567 kWh/week
Storage temperature (T-T)	0 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	35 - 85 %
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	EPEAT Silver, ENERGY STAR
Cables included	Phone
Bundled software	Nuance PaperPort SE with OCR for Windows, Presto! PageManager with OCR for Mac
Included cartridge capacity (black)	3000 pages

Weight and Dimensions

Depth	426.7 mm
Width	495.3 mm
Height	485.1 mm