Brother MFC-L5900DW Service Manual

i
Confidential
CONTENTS
SAFETY INFORMATION
CHAPTER 1 SUPPLEMENTAL SPECIFICATIONS
1. GENERAL ................................................................................................................................... 1-1
2. NETWORK CONNECTIVITY ....................................................................................................... 1-9
3. SERVICE INFORMATION ......................................................................................................... 1-10
4. SUPPLIES ................................................................................................................................. 1-12
5. MEDIA SPECIFICATIONS ......................................................................................................... 1-15
6. FAX (ONLY FOR THE MODELS WITH FAX FUNCTION) ....................................................... 1-15
7. COPY ......................................................................................................................................... 1-16
8. SCANNER ................................................................................................................................. 1-17
CHAPTER 2 ERROR INDICATIONS & TROUBLESHOOTING
1. INTRODUCTION ......................................................................................................................... 2-1
1.1 Precautions ......................................................................................................................... 2-1
1.2 Checks before Commencing Troubleshooting .................................................................... 2-2
2. OVERVIEW ................................................................................................................................. 2-4
2.1 Cross-section Drawing ........................................................................................................ 2-4
2.1.1 Printer part .............................................................................................................. 2-4
2.1.2 Scanner part ........................................................................................................... 2-5
2.2 Paper Feeding .................................................................................................................... 2-6
2.2.1 Printer part .............................................................................................................. 2-6
2.2.2 Scanner part ........................................................................................................... 2-7
2.3 Operation of Each Part ....................................................................................................... 2-8
2.4 Block Diagram .................................................................................................................. 2-10
2.5 Main Components ............................................................................................................. 2-11
3. ERROR INDICATIONS .............................................................................................................. 2-12
3.1 Error Codes ...................................................................................................................... 2-12
3.2 Error Messages ................................................................................................................ 2-22
3.3 Communication Errors ...................................................................................................... 2-34
4. TROUBLESHOOTING .............................................................................................................. 2-38
4.1 Error Cause and Remedy ................................................................................................. 2-38
4.2 Troubleshooting for Paper Feeding Problems .................................................................. 2-82
4.2.1 No paper is fed from machine paper tray ............................................................. 2-82
4.2.2 No paper is fed from LT ........................................................................................ 2-83
4.2.3 No paper is fed from TT ....................................................................................... 2-84

Brother MFC-L5900DW Specifications

General

Secure printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	44 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	42 cpm
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, 802.1x RADIUS, SSL/TLS, WPA-PSK, WPA2-PSK
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, POP3, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP, IMAP4
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, POP3, SMTP Client, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client and server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan), IMAP4
Direct printing	-
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Internal memory	512 MB
Printing colors	Black
Maximum duty cycle	50000 pages per month
Recommended duty cycle	0 - 3500 pages per month
Page description languages	BR-Script 3, Epson FX, PCL 6, PDF 1.7
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Scan to	Cloud, FTP, File, Image, OCR, USB
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Image formats supported	BMP, JPG, MMR, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	DOCX, PDF, PPTX, XML, XPS
Envelopes sizes	6 3/4, 7 3/4, 9, 10
Paper tray media types	Bond paper, Labels, Plain paper, Recycled paper
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Envelopes
Maximum ISO A-series paper size	A4
Paper tray media weight (imperial)	16 - 32 lbs
Multi-Purpose Tray media weight (imperial)	16 - 53 lbs
Display	LCD
Control type	Touch
Display diagonal	3.7 \
Market positioning	Business
AC input voltage	120 V
AC input frequency	50 - 60 Hz
Power consumption (ready)	36 W
Power consumption (sleep)	1.6 W
Power consumption (average operating)	630 W
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	526 mm
Package width	599 mm
Package height	629 mm
Package weight	20900 g

Weight and Dimensions

Depth	427 mm
Width	495 mm
Height	486 mm