Handset ringer melody and volume
Set the handset ringtone for external or internal calls
Select 
Menu
, scroll 
Calls
 to 
HS
 
settings
 and select  .
Press 
Calls
 to display 
Ringer
 and select  . Press 
Vol.
Calls
 to display either 
External
 
ring
 or 
Internal
 
ring
 and select  . The current ringtone will be played.
Press 
Vol.
Calls
 to hear the different ringtones and select   to save your choice.  
You will hear a confirmation tone and your new melody will be saved.
Set the handset ringer volume
Select 
Menu
, scroll 
Calls
 to 
HS
 
settings
 and select  .
Press 
Calls
 to display 
Ringer
 and select  .
Press 
Vol.
Calls
 to display 
Ring
 
volume
 and select  . The current ringtone will be 
played at the current volume setting.
Press 
Vol.
Calls
 to display and hear the different volume levels or Off and select   to save 
your choice. You will hear a confirmation tone and your new ringer volume will be saved.
Incoming speech volume
During a call, press 
Vol.
Calls
 to increase or decrease the volume. The first press will 
present the call volume screen so you can see the current volume level. Subsequent 
presses will change the volume, you will hear the volume level with each press.
 3  Go!
Set time and date 
Select 
Menu
, scroll 
Calls
 to 
HS
 
settings
 and select   using the left option button.
Date
 
and
 
time
 is displayed, select  .
Press 
Calls
 to display 
Set
 
time
 and select  . Enter the time in 24 hr format, 2 digits 
for the hour and 2 for the minute then select  .
Press 
Calls
, 
Set
 
date
 is displayed, select  .Enter the date in dd-mm-yy format and select  . 
After each 
, you will hear a confirmation tone and your information will be saved.
Making calls
Press   then dial the phone number. Press   to end the call.
Answering calls 
If you have subscribed to Caller Display, the caller’s details will be displayed before  
you answer (see below and also the full user guide online at bt.com/producthelp for 
details).
Lift the handset from the base or charger to answer incoming calls. If the handset is not 
on the base or charger, press 
. 
Mute
Select 
Mute
 by pressing the left option button during a call if you want to prevent the 
caller hearing anything from your end. Select 
Unmute
 to return to your caller.
Redial (up to last 20 numbers called)
Press 
Vol.
 to open the list of most recently dialled numbers. Press 
Vol.
Calls
 to scroll 
through the list.
Press 
 to redial the number displayed or select 
Menu
 by pressing the left option button  
to access the menu options.
Contacts
Storing new contacts (up to 50)
From standby, press  . The first entry or 
List
 
empty
 will be displayed.
Select 
Menu
 by pressing the left option button. 
Add
 is displayed, select  .
Name
 is displayed. Enter the name using the letters on the keypad and select  . 
You may need to press the same button a few times until the letter you want is 
displayed, for example, press 
AB
C
 
once for A, or twice for B.
Number
 is displayed. Enter the phone number and select   to save. 
If you make a mistake, select 
Del
 to delete the last digit or letter entered.
Dialling a contact
Press 
. Scroll 
Vol.
Calls
 to the entry you want. Press   to dial.
Or, search alphabetically using the keypad to enter the first letter of the name you want 
then scroll 
Vol.
Calls
 to the exact entry and press   to dial.
Caller Display and the Calls list
You must subscribe to a Caller Display service for this feature to work. Your network 
provider may charge you for this service.
View and dial from the Calls list
When incoming calls have been missed the number of new calls will be shown e.g.  
3
 
new
 
calls
. The notifications can be cleared by viewing all of the handsets registered 
to the base. The 
 will still be presented for missed calls, so that you can differentiate 
between calls in the calls list.
Press 
Calls
 to scroll through the last 50 incoming calls.
To dial an entry, press 
 when the entry is highlighted.
Copy a Calls list number to your contacts
Press 
Calls
 to the entry you want and select  .
Press Menu, scroll 
Calls
 until 
Store
 
number
 is displayed and select  . 
Name
 is displayed.
Enter a name using the keypad and select 
. The number is displayed, select   
to confirm.
Your phone
Handset
Finding your way around your phone
Your BT1000 handset has an easy to use menu system. Each menu has a list of options. 
When the handset is switched on and at the Home Screen
Select the 
Menu
 option by pressing the Left option button to open the main menu.
Use the 
 or   button to scroll through and highlight the available options. 
When the menu you want is highlighted, select 
 by pressing the Left option button or 
the 
Back
 option by pressing the Right option button to return to the previous screen.
To exit a menu and return to standby, press 
.
If no buttons are pressed for 30 seconds, the handset returns to the Home  
Screen automatically.
If you want to get back to the Home Screen quickly, just press 
Back
 or the    button.
ADSL 
microfilter
Find out more
•  Frequently Asked Questions are available at bt.com/producthelp
•  If you’d like detailed instructions, a full user guide is available to 
download from bt.com/producthelp
•  If you cannot find the answer to your problem in the full online user guide, 
then please call our free Helpline on 0800 218 2182* . Our dedicated 
advisors are more likely to be able to help you than the retailer where you 
made your purchase.
•  This document is also available in other formats, such as Large print, Braille 
and Audio CD. If you would like a copy, please call 0800 218 2182*.
Help
Most problems can be fixed with a few simple checks. 
Problem Solution
No dial tone Only use the cables and batteries supplied. 
Make sure both the mains power adaptor cable and 
telephone line cord are plugged into the correct sockets. 
Poor speech quality Make sure the product is not located too close to other 
electrical appliances. This can also help improve the 
handset range from the base.
Battery icon flashing 
and scrolling digits
The battery charge is very low. Make sure you charge the 
batteries for 24 hours before use to ensure maximum 
battery performance.
Using broadband on the same 
phone line?
Make sure you plug the phone 
into the wall socket via an ADSL 
microfilter (not supplied), otherwise 
you may have problems with this 
product and your broadband service.
If you use BT Infinity, you will not need to use an ADSL microfilter.
For other types of broadband, please check with your 
provider if a microfilter is required.
AB
C
GH
I
JK
TU
V
MN
O
DE
PQ
RS
WX
YZ
Vol.
Calls
R
Menu
Intercom
Handset 1
3.22pm 03/11
Home screen
Left option button
Press to enter the main menu,  
access sub menus and confirm 
options shown on the display  
above the button.
Vol.
Enter Redial list and move   
up menu options.
Increase volume through 
the ear piece during a call. 
Access your stored Contacts.
 
Make /receive phone calls. 
Calls
Enter Calls list and move 
down menu options.
In standby, press and hold to dial 
BT 1571  or your network’s 
voicemail service.
Right option button
Press to confirm the option 
displayed on the screen above the 
button, to delete or go back to the 
previous screen.
R (Recall) used when connected to 
a switchboard/PBX and with some 
BT Calling Features.
 
End a call.
Press and hold for 5 seconds to  
turn handset on/off.
AB
C
 to 
 Speed dial buttons
In standby, press and hold to dial a  
stored speed dial number.
Press and hold to lock/unlock keypad.
Toggle between upper and lower  
case characters.
Press and hold to turn the ringer  
on or off.
Vol.
Calls
R
Menu
Intercom
Handset 1
3.22pm 03/11
Left option button 
Press to select the 
option displayed on the 
screen above the button.
Right option button 
Press to select the option 
displayed on the screen 
above the button.
Navigation buttons
Scroll up or down through 
the menu options.
1522 BT1000 (ARC NON TAM Base) QSG [5].indd   2 21/08/2012   11:36