If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.
47
Phone doesn’t work
• Check that the mains power is correctly connected.
No dial tone or line cord error message displayed on screen
• Is the telephone cord plugged into the base and phone wall socket?
• Check that the mains power is correctly connected.
• Only use the telephone cord supplied with the phone.
Can’t make or receive calls
• Check that product call barring is not active.
• Has there been a power cut? If so, the screen will show the
Power Cut? Set time ? message. Reset the time and date and check that
you can now hear the dialling tone.
You have a dial tone, but the phone won’t dial out
• If you’re connected to a switchboard, check whether you need to dial
an access code, go to bt.com/producthelp to view frequently
asked questions.
You will still be able to make and receive calls if the power fails, but the
other functions such as Call Blocking and the Answer Phone will not
work at this time.
Help
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